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help pls
Posted: 30 Dec 2017, 09:41
by Nobleadam1
i tried to recover my password for track-mania canyon and the link it sent me a link, i clicked on it and it diddnt work it said "The activation key you supplied does not match any in the database." i tried to do it again and it came up with the same thing
help please i really want to play the game again
Re: help pls
Posted: 30 Dec 2017, 15:44
by TMarc
Could you please explain more in details what you have tried?
Did you visit the new player page?
https://v4.live.maniaplanet.com/login
In worst case please contact the Ubisoft support.
Re: help pls
Posted: 30 Dec 2017, 18:06
by Nobleadam1
well i tried passwords i thought my acc might be and non of them went through so i clicked forgot password. It asked me to put in my email, i did that then it said it sent something to my email to change my password, I find it and click the link the page then says "The activation key you supplied does not match any in the database." i tryed it again and it says the same thing.
Re: help pls
Posted: 30 Dec 2017, 18:07
by Nobleadam1
I tryed creating a new account and because im on steam it says an account is all ready connect to steam
Re: help pls
Posted: 31 Dec 2017, 00:55
by TMarc
In steam the key is always automatically bound to the first Maniaplanet account created after the installation.
If you don't know anymore you need to contact the Ubisoft support unfortunately.