Http error 10 055 when signing in

Moderator: English Moderator

Post Reply
Thedeadlytree1
Posts: 3
Joined: 08 Sep 2019, 21:51

Http error 10 055 when signing in

Post by Thedeadlytree1 » 08 Sep 2019, 22:00

When I sign in I get
Could not connect:
http error 10 055
I think this is because I changed my profile picture into something else from the launcher, then it wouldn't let me leave the menu. I wanted to go to sleep so i shut my pc down.
I bought canyon, lagoon, stadium, United and valley through steam, but only played lagoon, and now I can't play any.

User avatar
Miss
Posts: 1871
Joined: 05 Jan 2016, 11:34
Location: The Netherlands
Contact:

Re: Http error 10 055 when signing in

Post by Miss » 09 Sep 2019, 00:12

Can you post your PC specs?

Also, try starting the game via the logs build, which will generate a log file you can post here.
1070 GTX, Ryzen 3700X, 16GB RAM, Windows 10
Forum moderator, opinions are my own. :thx:
Check out Image openplanet, the alternative ManiaPlanet & Turbo scripting platform! (Openplanet subforum)
I also stream on Twitch and tweet on Twitter.

User avatar
Alinoa
Nadeo
Nadeo
Posts: 4443
Joined: 14 Jun 2010, 11:55
Location: France, Paris
Contact:

Re: Http error 10 055 when signing in

Post by Alinoa » 09 Sep 2019, 09:17

Hello,

What is your maniaplanet login?
Ubisoft Support
Your Player Page

More information about maniaplanet, support, contents, community activities: useful links

ManiaPlanet technical documentation portal (Dedicated server, Mediatracker, ManiaLink, ManiaScript, Titles...)

Thedeadlytree1
Posts: 3
Joined: 08 Sep 2019, 21:51

Re: Http error 10 055 when signing in

Post by Thedeadlytree1 » 09 Sep 2019, 23:56

here is my mania planet info
Account information
Login: thedeadlytree
Nickname: thedeadlytree
Zone: World|North America|United States|New York

PC specs
OS Name Microsoft Windows 10 Home
Processor Intel(R) Core(TM) i5-8600K CPU @ 3.60GHz, 3601 Mhz, 6 Core(s), 6 Logical Processor(s)
Installed Physical Memory (RAM) 16.0 GB
NVIDIA GeForce GTX 1070

when I went to run the logs file, it didn't open, I'm not sure where to save it.

User avatar
TMarc
Posts: 15004
Joined: 05 Apr 2011, 19:10
Location: Europe
Contact:

Re: Http error 10 055 when signing in

Post by TMarc » 10 Sep 2019, 10:06

Please extract the zip file where Maniaplanet.exe is located, and run the logs version from this folder.
The log files will be saved in the Maniaplanet folder in your Windows Documents.
maniaplanet forum global moderator

Link list with FAQ, Support, Wiki, Tutorials, Community activities, and much more.

System specs: Intel i7-970 12GB RAM, nVidia RTX 2060 6GB, Creative SB X-Fi, 2xSSD 1xHDD

User avatar
Alinoa
Nadeo
Nadeo
Posts: 4443
Joined: 14 Jun 2010, 11:55
Location: France, Paris
Contact:

Re: Http error 10 055 when signing in

Post by Alinoa » 10 Sep 2019, 11:09

Did you install something new on your computer? Which antivirus are you using?
Can you play Trackmania outside Steam: https://www.maniaplanet.com/download?
Ubisoft Support
Your Player Page

More information about maniaplanet, support, contents, community activities: useful links

ManiaPlanet technical documentation portal (Dedicated server, Mediatracker, ManiaLink, ManiaScript, Titles...)

Thedeadlytree1
Posts: 3
Joined: 08 Sep 2019, 21:51

Re: Http error 10 055 when signing in

Post by Thedeadlytree1 » 10 Sep 2019, 23:41

I am using windows defender, and I haven't installed anything new.
these are the 3 logs I got when signing in (they all had the same timestamp), the UGCErrorslog file was empty
[Sys] MainThreadId=10 556
[Win32] CmdLine="D:\SteamLibrary\steamapps\common\ManiaPlanet_TMLagoon\ManiaPlanetLogs.exe"
[Sys] BuildInfo : date=2019-08-19_17_18 Svn=94985 GameVersion=3.3.0
[Sys] Defines : .
[Sys] Shaders : Svn=89 954, Git=0
[Sys] Minimum app. @ = 0x0000000000010000
[Sys] Maximum app. @ = 0x00007FFFFFFEFFFF
[Sys] Windows version = 8
[Sys] Time since init: 0h 0mn 1s 111ms
[Sys] Os = Windows 10 Home(18362.19h1_release.190318-1202) 64b
[Sys] Cpu = Intel(R) Core(TM) i5-8600K CPU @ 3.60GHz @ 3 600MHz (bench) (Nb=6)
[Sys] SSE2 = 1 x64=1 exe=x64
[Sys] Physical memory = 16 309 Mb
[Sys] ExeChecksum = 0x871B8C5C
[Sys] Time since init: 0h 0mn 1s 111ms
[Sys] ---- GlobalMemoryStatus(Startup) ----
[Sys] MemoryLoad = 36%
[Sys] Total Mb / Free Mb
[Sys] Physical = 16 309 Mb / 10 400 Mb
[Sys] PageFile = 18 741 Mb / 10 032 Mb
[Sys] Virtual@ = 134 217 728 Mb / 134 213 450 Mb
[Sys] ----------------------------
[Sys] ---- GlobalMemoryStatus(Now) ----
[Sys] MemoryLoad = 36%
[Sys] Total Mb / Free Mb
[Sys] Physical = 16 309 Mb / 10 397 Mb
[Sys] PageFile = 18 741 Mb / 10 030 Mb
[Sys] Virtual@ = 134 217 728 Mb / 134 213 449 Mb
[Sys] ----------------------------
[Sys] Largest committed free block size = 616 Kb
[Uplay] Compiled with UPlay, but Uplay is deactivated
[Net] SSL version=OpenSSL 1.0.2n 7 Dec 2017 (OpenSSL 1.0.2n 7 Dec 2017)
[Net] HTTP: curl_version=7.54.1(7.54.1), ssl_version=OpenSSL/1.0.2n, ares_version=. features: 200294
[Sys] Distro: AZURO
[Sys] Steam Running = 0, ExitProcessRequired
[Gbx] CGbxApp::TheApp->Init() failed
CGbxGame::DestroyApp()
[Sys] SystemFidParameters stats:
[Sys] CurCount = 209
[Sys] MaxCount = 240
[Sys] Throughput = 240
[Sys] Total fids = 7
[Sys] Complete = 7
[Sys] Default = 7
[Sys] NbWithParams = 0 (avg. parameter count = -nan(ind))
[Sys] SystemFidParameters usage:
[Sys] Includes()==Ok : 0 ( 0)
[Sys] Includes() : 0
[Sys] IncludesCompare() : 0 (avg = -nan(ind))
[Sys] FidParam.Compare(): 0 (0x00000000-00000000)
[Sys] MostDiscriminant type = 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0,
[Sys] MaxMemoryCheckpointDuration = 0
[Classic] Assert failures: total=0 (0 unique)

[Classic] Data errors: total=0 (0 unique, 0 repeats)
[Sys] MainThreadId=6 000
[Win32] CmdLine="D:\SteamLibrary\steamapps\common\ManiaPlanet_TMLagoon\ManiaPlanetLogs.exe"
[Sys] BuildInfo : date=2019-08-19_17_18 Svn=94985 GameVersion=3.3.0
[Sys] Defines : .
[Sys] Shaders : Svn=89 954, Git=0
[Sys] Minimum app. @ = 0x0000000000010000
[Sys] Maximum app. @ = 0x00007FFFFFFEFFFF
[Sys] Windows version = 8
[Sys] Time since init: 0h 0mn 0s 104ms
[Sys] Os = Windows 10 Home(18362.19h1_release.190318-1202) 64b
[Sys] Cpu = Intel(R) Core(TM) i5-8600K CPU @ 3.60GHz @ 3 600MHz (bench) (Nb=6)
[Sys] SSE2 = 1 x64=1 exe=x64
[Sys] Physical memory = 16 309 Mb
[Sys] ExeChecksum = 0x871B8C5C
[Sys] Time since init: 0h 0mn 0s 104ms
[Sys] ---- GlobalMemoryStatus(Startup) ----
[Sys] MemoryLoad = 37%
[Sys] Total Mb / Free Mb
[Sys] Physical = 16 309 Mb / 10 209 Mb
[Sys] PageFile = 18 741 Mb / 9 828 Mb
[Sys] Virtual@ = 134 217 728 Mb / 134 213 450 Mb
[Sys] ----------------------------
[Sys] ---- GlobalMemoryStatus(Now) ----
[Sys] MemoryLoad = 36%
[Sys] Total Mb / Free Mb
[Sys] Physical = 16 309 Mb / 10 316 Mb
[Sys] PageFile = 18 741 Mb / 9 985 Mb
[Sys] Virtual@ = 134 217 728 Mb / 134 213 449 Mb
[Sys] ----------------------------
[Sys] Largest committed free block size = 576 Kb
[Uplay] Compiled with UPlay, but Uplay is deactivated
[Net] SSL version=OpenSSL 1.0.2n 7 Dec 2017 (OpenSSL 1.0.2n 7 Dec 2017)
[Net] HTTP: curl_version=7.54.1(7.54.1), ssl_version=OpenSSL/1.0.2n, ares_version=. features: 200294
[Sys] Distro: AZURO
[Sys] Steam Running = 0, ExitProcessRequired
[Gbx] CGbxApp::TheApp->Init() failed
CGbxGame::DestroyApp()
[Sys] SystemFidParameters stats:
[Sys] CurCount = 209
[Sys] MaxCount = 240
[Sys] Throughput = 240
[Sys] Total fids = 7
[Sys] Complete = 7
[Sys] Default = 7
[Sys] NbWithParams = 0 (avg. parameter count = -nan(ind))
[Sys] SystemFidParameters usage:
[Sys] Includes()==Ok : 0 ( 0)
[Sys] Includes() : 0
[Sys] IncludesCompare() : 0 (avg = -nan(ind))
[Sys] FidParam.Compare(): 0 (0x00000000-00000000)
[Sys] MostDiscriminant type = 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0,
[Sys] MaxMemoryCheckpointDuration = 0
[Classic] Assert failures: total=0 (0 unique)

[Classic] Data errors: total=0 (0 unique, 0 repeats)
[Sys] MainThreadId=2 764
[Win32] CmdLine="D:\SteamLibrary\steamapps\common\ManiaPlanet_TMLagoon\ManiaPlanet32Logs.exe"
[Sys] BuildInfo : date=2019-08-19_17_19 Svn=94985 GameVersion=3.3.0
[Sys] Defines : .
[Sys] Shaders : Svn=89 954, Git=0
[Sys] Minimum app. @ = 0x00010000
[Sys] Maximum app. @ = 0xFFFEFFFF
[Sys] Windows version = 8
[Sys] Time since init: 0h 0mn 1s 341ms
[Sys] Os = Windows 10 Home(18362.19h1_release_svc_prod1.190628-1641) 64b
[Sys] Cpu = Intel(R) Core(TM) i5-8600K CPU @ 3.60GHz @ 3 599MHz (bench) (Nb=6)
[Sys] SSE2 = 1
[Sys] Physical memory = 16 309 Mb
[Sys] ExeChecksum = 0xEA8D5912
[Sys] Time since init: 0h 0mn 1s 341ms
[Sys] ---- GlobalMemoryStatus(Startup) ----
[Sys] MemoryLoad = 39%
[Sys] Total Mb / Free Mb
[Sys] Physical = 16 309 Mb / 9 854 Mb
[Sys] PageFile = 18 741 Mb / 9 554 Mb
[Sys] Virtual@ = 4 096 Mb / 3 961 Mb
[Sys] ----------------------------
[Sys] ---- GlobalMemoryStatus(Now) ----
[Sys] MemoryLoad = 39%
[Sys] Total Mb / Free Mb
[Sys] Physical = 16 309 Mb / 9 858 Mb
[Sys] PageFile = 18 741 Mb / 9 553 Mb
[Sys] Virtual@ = 4 096 Mb / 3 960 Mb
[Sys] ----------------------------
[Sys] Largest committed free block size = 720 Kb

[MemInfo] Memory fragmentation analysis
[MemInfo] system PageSize = 4kb, using large address space = yes
[MemInfo] The process has 4 Heaps:
Heap 0 is a LFH (low-fragmentation) heap. ('X' This the DEFAULT process heap.)
MappedFile n.0 ( 1MB): \Device\HarddiskVolume4\Windows\System32\locale.nls
MappedFile n.1 ( 3MB): \Device\HarddiskVolume4\Windows\Globalization\Sorting\SortDefault.nls
HeapUsages Total Commited Uncommit Overhead
CrtHeap = 0 0 0 0
DefaultHeap= 5 667 4 831 720 31
OtherHeap = 169 47 104 2

Current thread stack usage: 292KB over 1 024KB (28%)

7 threads (7 stack retrieved)

Images = 84 252
FileMapped = 3 584
Shareable = 26 020
TotalHeap = 5 835 4 877 824 32
Stack = 7 168
PrivateData= 13 798
TotalMem = 140 656
Map: 64MB per line (512KB per char)

Heaps: #=Crt, X=Default, o=Other, +=Uncommited
Images: I
Not Avaiblable: -
Virtual Allocs: C=Commited, R=Reserved, M=Mixed, '.' ','=Free
Bigger Free Blocs are:
2 047MB
1 220MB
308MB
131MB
72MB
-RRCRRCRIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIRXXX00RRRRRRRRRRCCCCRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRR 0x00000000
RRRRRoRRRR+RRRRRRRRRRRRRRRXX11111XXXC+XXXX++RRCR................................................................................ 0x04000000
................................................................................................................................ 0x08000000
................................................................................................................................ 0x0C000000
................................................................................................................................ 0x10000000
................................................................................................................................ 0x14000000
................................................................................................................................ 0x18000000
................................................................................................................................ 0x1C000000
................................................................................................................................ 0x20000000
................................................................................................................................ 0x24000000
................................................................................................................................ 0x28000000
................................................................................................................................ 0x2C000000
................................................................................................................................ 0x30000000
................................................................................................................................ 0x34000000
................................................................................................................................ 0x38000000
................................................................................................................................ 0x3C000000
................................................................................................................................ 0x40000000
................................................................................................................................ 0x44000000
................................................................................................................................ 0x48000000
................................................................................................................................ 0x4C000000
.....................................................III........................................................................ 0x50000000
......................................................................IIII...II................................................. 0x54000000
................................................................................................................................ 0x58000000
................................................................................................................................ 0x5C000000
................................................................................................................................ 0x60000000
................................................................................................................................ 0x64000000
......................................................I....................................................................I.... 0x68000000
..........................................................IIIII.............IIIIIIII..................................II........ 0x6C000000
...................II...III...................II..........II......................II..II.....I........II...................IIII, 0x70000000
,III,,,I,,,I,,,,,,,,,,,,,,,,,,,I,,,,,,IIIIIIIIIIIIIII,,IIIIIIIIIIII,,III..IIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIII.IIIIIIIIII..... 0x74000000
................................................................................................................................ 0x78000000
................................................................................................................................ 0x7C000000
................................................................................................................................ 0x80000000
................................................................................................................................ 0x84000000
................................................................................................................................ 0x88000000
................................................................................................................................ 0x8C000000
................................................................................................................................ 0x90000000
................................................................................................................................ 0x94000000
................................................................................................................................ 0x98000000
................................................................................................................................ 0x9C000000
................................................................................................................................ 0xA0000000
................................................................................................................................ 0xA4000000
................................................................................................................................ 0xA8000000
................................................................................................................................ 0xAC000000
................................................................................................................................ 0xB0000000
................................................................................................................................ 0xB4000000
................................................................................................................................ 0xB8000000
................................................................................................................................ 0xBC000000
................................................................................................................................ 0xC0000000
................................................................................................................................ 0xC4000000
................................................................................................................................ 0xC8000000
................................................................................................................................ 0xCC000000
................................................................................................................................ 0xD0000000
................................................................................................................................ 0xD4000000
................................................................................................................................ 0xD8000000
................................................................................................................................ 0xDC000000
................................................................................................................................ 0xE0000000
................................................................................................................................ 0xE4000000
................................................................................................................................ 0xE8000000
................................................................................................................................ 0xEC000000
................................................................................................................................ 0xF0000000
................................................................................................................................ 0xF4000000
................................................................................................................................ 0xF8000000
.............................................................................................................................RR- 0xFC000000
[Uplay] Compiled with UPlay, but Uplay is deactivated
[Net] SSL version=OpenSSL 1.0.2n 7 Dec 2017 (OpenSSL 1.0.2n 7 Dec 2017)
[Net] HTTP: curl_version=7.54.1(7.54.1), ssl_version=OpenSSL/1.0.2n, ares_version=. features: 2 097 812
[Sys] Distro: AZURO
[Sys] Steam Running = 0, ExitProcessRequired
[Gbx] CGbxApp::TheApp->Init() failed
CGbxGame::DestroyApp()
[Sys] SystemFidParameters stats:
[Sys] CurCount = 209
[Sys] MaxCount = 240
[Sys] Throughput = 240
[Sys] Total fids = 7
[Sys] Complete = 7
[Sys] Default = 7
[Sys] NbWithParams = 0 (avg. parameter count = -nan(ind))
[Sys] SystemFidParameters usage:
[Sys] Includes()==Ok : 0 ( 0)
[Sys] Includes() : 0
[Sys] IncludesCompare() : 0 (avg = -nan(ind))
[Sys] FidParam.Compare(): 0 (0x00000000-00000000)
[Sys] MostDiscriminant type = 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0,
[Sys] MaxMemoryCheckpointDuration = 0
[Classic] Assert failures: total=0 (0 unique)

[Classic] Data errors: total=0 (0 unique, 0 repeats)
I'm able to launch the game in offline mode, but I can only play lagoon, since the others need updates. the problem is that I can't sign into my account from the launcher. this is true for all the steam launcher instances and the launcher I dowloaded off the link provided. I am able to sign in from the website

Post Reply

Return to “Support and technical issues (not bug)”

Who is online

Users browsing this forum: No registered users and 0 guests