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Unable to upload maps
Posted: 04 Jul 2020, 09:00
by ranig
Hi all! since July 1st I have been unable to upload maps to my Maniaplanet player page using this form
https://www.maniaplanet.com/maps/manager/upload
I keep getting this message
Code: Select all
There was an error :[
This should not happen in a perfect world. If you think this is a bug you may want to report it in the forums. :)
Otherwise you can also proceed to the homepage.
Request ID: XwA2TNUf7w5YYKRHG9BxQwAAAIM
Date: July 4, 2020 07:57
Code: 500
Status: Internal Server Error
It would be great if this were fixed at some point
Re: Unable to upload maps
Posted: 04 Jul 2020, 21:38
by Alinoa
Hi Ranig,
I can't reproduce your issue. Did you try to upload different maps?
Re: Unable to upload maps
Posted: 04 Jul 2020, 22:57
by ranig
I tried different maps (including maps by me and maps by other players) and I tried in private or public...
Re: Unable to upload maps
Posted: 04 Jul 2020, 23:05
by TMarc
Did you try with a different browser, or from a different pc as well?
Re: Unable to upload maps
Posted: 04 Jul 2020, 23:18
by nighthawk4571
Upload works fine for me. I use Safari (Mac) and Opera (Windows).
One suggestion: Are you sure your Validation Code is correct?
I had the same error message a long time ago for 'something' on my Player page instead of a clear warning about what exactly had gone wrong. I remember guessing my code might have been wrong or out-of-date. So I got a fresh code and it worked.
So, worth a thought?
Cheers ....
Re: Unable to upload maps
Posted: 05 Jul 2020, 09:46
by ranig
I tried GoogleChrome and EdgeMicrosoft, both don't work. Haven't tried with a different PC though (I only have that one).
My validation code is correct (I checked it by transferring planets to one of my server accounts) and I have more than enough planets to complete the transaction. Maybe there is a limit in terms of number of maps that I can upload?
Re: Unable to upload maps
Posted: 22 Jul 2020, 16:26
by ranig
I tried again from a different computer, and still got the same error message. I tried Opera and Firefox too, same issue...
Re: Unable to upload maps
Posted: 23 Jul 2020, 20:42
by ranig
So the problem comes from the map, they seem to have a thumbnail missing...
Re: Unable to upload maps
Posted: 23 Jul 2020, 21:21
by TMarc
this is very strange. Every map has a thumbnail.
Could you please share the map?
Re: Unable to upload maps
Posted: 25 Jul 2020, 18:40
by ranig
Sure! What would be the best way to share them?