[TM2] PURCHASE/PAYMENT Problem
Posted: 14 Sep 2011, 19:55
Hello, I'm having a problem trying to play TM2. I've searched the support forum for similar cases but have not been able to find any.
When I'm on the front page (http://us-maniaplanet.gamesplanet.com/s ... nia-canyon), I click "Download," which leads me to a checkout screen. After filling in all the required information (double-checked it) and agreeing to the ToS, I click on purchase, and a little box saying "Please wait for verification/authorization" (or something along those lines) appears. This is where the problem happens: after this little loading screen appears for a couple of seconds, it disappears, and takes me back to the front page I mentioned above.
I have repeated the process 5 or 6 times and double-checked everything to see if I had all the information entered correctly. I am positive that I have not made a mistake during that part of the process. While my mastercard says it's a "debit" card, I have used it today to buy a textbook online and when it asked me for credit card information, I typed the same info in and it worked like a charm. Also, could you please check if I was actually charged for these purchases?
I'm not really sure what it could be. I don't know if it helps but I'm running Win 7 x64 with google chrome. Tried on another Win 7 x64 computer and had the same problem. Could you please help me?
When I'm on the front page (http://us-maniaplanet.gamesplanet.com/s ... nia-canyon), I click "Download," which leads me to a checkout screen. After filling in all the required information (double-checked it) and agreeing to the ToS, I click on purchase, and a little box saying "Please wait for verification/authorization" (or something along those lines) appears. This is where the problem happens: after this little loading screen appears for a couple of seconds, it disappears, and takes me back to the front page I mentioned above.
I have repeated the process 5 or 6 times and double-checked everything to see if I had all the information entered correctly. I am positive that I have not made a mistake during that part of the process. While my mastercard says it's a "debit" card, I have used it today to buy a textbook online and when it asked me for credit card information, I typed the same info in and it worked like a charm. Also, could you please check if I was actually charged for these purchases?
I'm not really sure what it could be. I don't know if it helps but I'm running Win 7 x64 with google chrome. Tried on another Win 7 x64 computer and had the same problem. Could you please help me?
I'll wait til tomorrow and try again.