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[CLOSED] [TM2] Did not receive key email

Posted: 21 Sep 2011, 14:31
by widden
Gents, I've purchased the game about 12 hours ago earlier today, and still haven't received the email containing the key.
Who do I need to contact regarding this?

Re: Did not receive key email

Posted: 21 Sep 2011, 14:33
by jonthekiller

Re: Did not receive key email

Posted: 21 Sep 2011, 14:34
by kalimerre
You need to contact Support.maniaplanet.en@gamesplanet.com if you buy your game on Metaboli/gamesPlanet
You explain them your problem and try to include these informations : the order ID, the mail used to do the purchase and/or the Paypal transaction ID.

Or contact http://support.ubisoft.com if you buy it from Ubishop.

Re: Did not receive key email

Posted: 21 Sep 2011, 14:35
by widden
kalimerre wrote:You need to contact Support.maniaplanet.en@gamesplanet.com if you buy your game on Metaboli/gamesPlanet
You explain them your problem and try to include these informations : the order ID, the mail used to do the purchase and/or the Paypal transaction ID.

Or contact http://support.ubisoft.com if you buy it from Ubishop.
thanks guys, will do - I've bought it here on this site.