[CRASH] Opening any map makes the game crash

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Panimioul
Posts: 8
Joined: 19 Jan 2019, 23:47

[CRASH] Opening any map makes the game crash

Post by Panimioul » 20 Jan 2019, 00:06

Hi,

I'm having trouble opening maps in the editor. When I try to open any map on any titlepack my game crashes, but before that, it says that my gpu was "removed" (DEVICE_HUNG) from my system, which I suppose is a DirectX error. I am using the standalone client.

Sometimes, when I open a map, it instantly crashes after loading the map. Some other times, I am free to look around in the editor for something like 3 to 4 seconds (with very low quality lighting), the game crashes afterwards. Curiously enough, I only have crashlogs for times where the game crashes instantly, so I have no idea what happens when it doesn't.

I have no problem doing anything else in the game, I can play online, open the maps to play them and all...

This never happened to me before. I have tried updating the driver of my "gpu" (Intel® UHD Graphics 620), uninstalling the drivers for a fresh install of the new one, all to no success.

Here are the crashlogs I could gather, since not all instances of this created a crashlog :
LogCrash_000000014061B780.txt
(56.02 KiB) Downloaded 9 times
LogCrash_0000000140667A78.txt
(51.03 KiB) Downloaded 4 times
LogCrash_00007FFD46CA9E0B.txt
(52.76 KiB) Downloaded 3 times
LogCrash_00000001405E4CDA.txt
(51.64 KiB) Downloaded 7 times

I hope you can help me find a solution, as I have already shared my trouble with some other players who seem to have the same issue, and don't know how to fix it.

Thanks in advance,
Panimioul.

Panimioul
Posts: 8
Joined: 19 Jan 2019, 23:47

Re: [CRASH] Opening any map makes the game crash

Post by Panimioul » 26 Jan 2019, 22:37

Hey, I have some updates. The issue is NOT fixed.

I talked to someone and we tried some stuff to see what the issue would be.

-I can create new maps, save them and open them with no issue at all.
-I have created a block after the issue started happening, using it in a map creates no issue until you try to open the map in which case it crashes.
-I have tried downloading blocks from maniapark, items from him. I can use those with no trouble at all.
-I have tried reinstalling everything except the map. It didn't do anything.

All of this seems to lead to one possible answer, which would be file corruption. However, I sent the map to him and he can open it without any problem.

Maybe these few new elements will help if somehow I get an answer at some point.

Thanks in advance,
Panimioul.
Last edited by Panimioul on 27 Jan 2019, 18:29, edited 1 time in total.

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nighthawk4571
Posts: 589
Joined: 20 Aug 2011, 06:39
Location: QLD, Australia
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Re: [CRASH] Opening any map makes the game crash

Post by nighthawk4571 » 27 Jan 2019, 02:30

Hi Panimioul

I also suspect some corruption but in the program files, not the map (which you say works fine for your friend).
My suggestions:

1. Have you tried clearing the cache in the Launcher? [Configure - Advanced - PeerToPeer] Then open the game; try opening the map.

2. Have you tried completely uninstalling the game: Normal Uninstall, then delete the Maniaplanet folder in
C:\Program Files (x86) ? Then reinstall.

Cheers...... :pil
Nighthawk
Getting old, forgetting most of what I ever learned !
My name is Nighthawk. The 4571 used to be my IQ.
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Panimioul
Posts: 8
Joined: 19 Jan 2019, 23:47

Re: [CRASH] Opening any map makes the game crash

Post by Panimioul » 27 Jan 2019, 21:03

Hi, thanks for the suggestions !


About deleting the peer to peer cache :


After deleting the cache, the issue still happened but maniaplanet didn't completely crash until I hit a wall when drive-testing the map (I still have the very bad lighting and all of what comes with it, such as no skid marks and all). The crash didn't issue a crashlog.


About reinstalling :


I completely uninstalled the game (preserving my map in a different folder :) ). However I was unable to find any maniaplanet folder in the "C:\Program Files (x86)" directory. There wasn't anything from maniaplanet in the related directories such as ProgramData, Program Files, or Appdata.
I suppose this comes from the fact that I did a custom install on my secondary drive, D:\ManiaPlanet was the folder in which the game was installed.
After reinstalling the game, it only crashes when I hit a wall while drive-testing the map (with the same lighting issues as before and the message still happens). I have no idea how this works :)

I hope some other suggestions will solve the problem !
Thanks in advance,
Panimioul.

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nighthawk4571
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Joined: 20 Aug 2011, 06:39
Location: QLD, Australia
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Re: [CRASH] Opening any map makes the game crash

Post by nighthawk4571 » 27 Jan 2019, 22:05

If your system is not 64-bit, then I guess you should be looking for the ManiaPlanet folder inside 'Program Files' instead. I know you said that you have looked there but I still think your issue will persist until you clear out those ManiaPlanet system files (before reinstalling). One file which may be causing trouble is 'GpuCache_xxxx_.zip' ..... xxxx varies of course.

Now you mention that this is a custom install, so you might also find one or both of these folders in the root directory of your second drive:
E.g. 64-bit ... "D:\Program Files (x86)\ManiaPlanet" or 32-bit ... "D:\Program Files\ManiaPlanet".

Having said that, I actually believe that all program system files are normally located on the Primary drive ( C: ). So I'm not sure what's happening to that folder - it is not normally deleted during automatic uninstall. I could be wrong - NADEO might have changed this process to clear all those folders you mentioned.

* Now you have reinstalled a clean copy of the game, can you find the 'ManiaPlanet' folder anywhere? If not, then your system has set it as 'Hidden'.
* The folder usually contains two directories - 'GameData' and 'Packs' plus some loose files.

* You do not need to move or delete the 'ManiaPlanet' folder in your Documents folder.

Finally, have you tried turning your antivirus programme/s off during installation? Some antivirus programmes can interfere.
* If you try this, don't forget to turn back on afterwards! :roll:

Cheers ..... :pil
Nighthawk
Getting old, forgetting most of what I ever learned !
My name is Nighthawk. The 4571 used to be my IQ.
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Panimioul
Posts: 8
Joined: 19 Jan 2019, 23:47

Re: [CRASH] Opening any map makes the game crash

Post by Panimioul » 28 Jan 2019, 20:18

Hey ! Thanks for the quick answer.

I do not have any antivirus software installed on my machine, and windows defender isn't activated. Thus, anything related to an antivirus interfering isn't what's happening.

Yes, there was a folder (D:\ManiaPlanet) like that on my D drive, and it was deleted when uninstalling. The uninstaller asked me if I wanted to delete each folder the game I created and I said yes, so the install is a clean one. I can locate the maniaplanet folder in "C:\Program Files (x86)\ManiaPlanet", this time it's in the C drive since I didn't do any custom install.

The issue was not solved by the fresh install though as you can see from my previous message. Doing a fresh install basically takes 4 hours to do and isn't fun though :x

Welp, if you have some stuff to try out i'd be happy to, but I've kind of ran out of ideas about what to do at this point... Thanks for the help anyway !

Panimioul.

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nighthawk4571
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Re: [CRASH] Opening any map makes the game crash

Post by nighthawk4571 » 28 Jan 2019, 22:27

Ok mate - all good. So let's go back to the video area: Let's assume the Intel Graphics 620 GPU is to blame.

3. You could try checking for errors in device signatures with a DxDiag Report:

1. Use the win logo key +R
2. Type DxDiag then "OK"

You will see a page like this one:
https://mega.nz/#!zXoQTajb!y906-9IGh7Nj ... mIqYKTQpnk
(Yes, I use an iMac. When you finish laughing, read on.)

As you can see, at the bottom of the 'Display' Tab, the comment is: " * No problems found ". I wonder if yours will be the same.

3. Use the "save all the information" option
4. Save the file to your desktop (click on 'Save all information' button) for reading the full details.

* My output:

Code: Select all

------------------
System Information
------------------
      Time of this report: 1/29/2019, 06:38:30
             Machine name: DESKTOP-G6CA4L6
               Machine Id: {76E61B5B-4034-4553-9D91-4664600D2835}
         Operating System: Windows 10 Pro 64-bit (10.0, Build 17134) (17134.rs4_release.180410-1804)
                 Language: English (Regional Setting: English)
      System Manufacturer: Apple Inc.
             System Model: iMac13,2
                     BIOS: Default System BIOS (type: BIOS)
                Processor: Intel(R) Core(TM) i5-3470 CPU @ 3.20GHz (4 CPUs), ~3.2GHz
                   Memory: 8192MB RAM
      Available OS Memory: 8130MB RAM
                Page File: 3194MB used, 6216MB available
              Windows Dir: C:\Windows
          DirectX Version: DirectX 12
      DX Setup Parameters: Not found
         User DPI Setting: 96 DPI (100 percent)
       System DPI Setting: 96 DPI (100 percent)
          DWM DPI Scaling: Disabled
                 Miracast: Available, no HDCP
Microsoft Graphics Hybrid: Not Supported
           DxDiag Version: 10.00.17134.0001 64bit Unicode

------------
DxDiag Notes
------------
      Display Tab 1: No problems found.
        Sound Tab 1: No problems found.
        Sound Tab 2: No problems found.
          Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (retail)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
           Card name: NVIDIA GeForce GTX 675MX
        Manufacturer: NVIDIA
           Chip type: GeForce GTX 675MX
            DAC type: Integrated RAMDAC
         Device Type: Full Device (POST)
          Device Key: Enum\PCI\VEN_10DE&DEV_11A2&SUBSYS_010C106B&REV_A1
       Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER] 
 Device Problem Code: No Problem
 Driver Problem Code: Unknown
      Display Memory: 5060 MB
    Dedicated Memory: 994 MB
       Shared Memory: 4065 MB
        Current Mode: 2560 x 1440 (32 bit) (59Hz)
         HDR Support: Not Supported
    Display Topology: Internal
 Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
     Color Primaries: Red(0.653820,0.334484), Green(0.300305,0.620617), Blue(0.146984,0.050305), White Point(0.313000,0.329602)
   Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000
        Monitor Name: Generic PnP Monitor
       Monitor Model: iMac
          Monitor Id: APPB005
         Native Mode: 2560 x 1440(p) (59.951Hz)
         Output Type: Internal
Monitor Capabilities: HDR Not Supported
Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP
      Advanced Color: Not Supported
         Driver Name: C:\Windows\System32\DriverStore\FileRepository\nvaowu.inf_amd64_261a1063b748fa57\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvaowu.inf_amd64_261a1063b748fa57\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvaowu.inf_amd64_261a1063b748fa57\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvaowu.inf_amd64_261a1063b748fa57\nvldumdx.dll
 Driver File Version: 22.21.0013.8205 (English)
      Driver Version: 22.21.13.8205
         DDI Version: 12
      Feature Levels: 11_0,10_1,10_0,9_3,9_2,9_1
        Driver Model: WDDM 2.2
 Graphics Preemption: DMA
  Compute Preemption: DMA
            Miracast: Not Supported by Graphics driver
 Hybrid Graphics GPU: Not Supported
      Power P-states: Not Supported
      Virtualization: Paravirtualization 
          Block List: No Blocks
  Catalog Attributes: N/A
   Driver Attributes: Final Retail
    Driver Date/Size: 1/05/2017 10:00:00 AM, 901712 bytes
         WHQL Logo'd: Yes
     WHQL Date Stamp: Unknown
   Device Identifier: {D7B71E3E-52E2-11CF-D653-01211BC2DB35}
           Vendor ID: 0x10DE
           Device ID: 0x11A2
           SubSys ID: 0x010C106B
         Revision ID: 0x00A1
  Driver Strong Name: oem2.inf:0f066de335db18e5:Section012:22.21.13.8205:pci\ven_10de&dev_11a2&subsys_010c106b
      Rank Of Driver: 00D10001
         Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C 
         DXVA2 Modes: DXVA2_ModeMPEG2_IDCT  DXVA2_ModeMPEG2_VLD  DXVA2_ModeVC1_D2010  DXVA2_ModeVC1_VLD  DXVA2_ModeVC1_IDCT  DXVA2_ModeWMV9_IDCT  DXVA2_ModeH264_VLD_Stereo_Progressive_NoFGT  DXVA2_ModeH264_VLD_Stereo_NoFGT  DXVA2_ModeH264_VLD_NoFGT  DXVA2_ModeHEVC_VLD_Main  DXVA2_ModeMPEG4pt2_VLD_Simple  DXVA2_ModeMPEG4pt2_VLD_AdvSimple_NoGMC  
   Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
        D3D9 Overlay: Supported
             DXVA-HD: Supported
        DDraw Status: Enabled
          D3D Status: Enabled
          AGP Status: Enabled
       MPO MaxPlanes: 1
            MPO Caps: Not Supported
         MPO Stretch: Not Supported
     MPO Media Hints: Not Supported
         MPO Formats: Not Supported
    PanelFitter Caps: Not Supported
 PanelFitter Stretch: Not Supported

<<-------------
Sound Devices [ Large chaunks of notes deleted as not relevant to video issue ]
-------------
>>
---------------
Diagnostics
---------------

Windows Error Reporting:
+++ WER0 +++:
Fault bucket 1260681766541507268, type 5
Event Name: RADAR_PRE_LEAK_64
Response: Not available
Cab Id: 0

Problem signature:
P1: ManiaPlanet.exe
P2: 2018.12.20.1221
P3: 10.0.17134.2.0.0
P4: 
P5: 
P6: 
P7: 
P8: 
P9: 
P10: 


+++ WER1 +++:
Fault bucket 1994544129322036031, type 1
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: ManiaPlanetLauncher.exe
P2: 1.0.0.1
P3: 5c06db9e
P4: ntdll.dll
P5: 10.0.17134.471
P6: fe852bc4
P7: c0000005
P8: 00023269
P9: 
P10: 


+++ WER2 +++:
Fault bucket 1994544129322036031, type 1
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: ManiaPlanetLauncher.exe
P2: 1.0.0.1
P3: 5c06db9e
P4: ntdll.dll
P5: 10.0.17134.471
P6: fe852bc4
P7: c0000005
P8: 00023269
P9: 
P10: 


+++ WER3 +++:
Fault bucket 2208674353511076404, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: ManiaPlanet.exe
P2: 2018.12.20.1221
P3: 5c1b7b38
P4: StackHash_b6f4
P5: 10.0.17134.471
P6: 7e614c22
P7: c0000374
P8: PCH_A6_FROM_ntdll+0x000000000009B4F4
P9: 
P10: 


+++ WER4 +++:
Fault bucket 1734414146116926696, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: xpsrchvw.exe
P2: 10.0.17134.1
P3: 92c0eaf5
P4: msvcrt.dll
P5: 7.0.17134.1
P6: 5cbba6fd
P7: c0000602
P8: 000000000000adcb
P9: 
P10: 


+++ WER5 +++:
Fault bucket 1734414146116926696, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: xpsrchvw.exe
P2: 10.0.17134.1
P3: 92c0eaf5
P4: msvcrt.dll
P5: 7.0.17134.1
P6: 5cbba6fd
P7: c0000602
P8: 000000000000adcb
P9: 
P10: 


+++ WER6 +++:
Fault bucket 1994544129322036031, type 1
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: ManiaPlanetLauncher.exe
P2: 1.0.0.1
P3: 5c06db9e
P4: ntdll.dll
P5: 10.0.17134.471
P6: fe852bc4
P7: c0000005
P8: 00023269
P9: 
P10: 


+++ WER7 +++:
Fault bucket , type 0
Event Name: WindowsUpdateFailure3
Response: Not available
Cab Id: 0

Problem signature:
P1: 10.0.17134.471
P2: 80070643
P3: 622AF981-83A6-4589-A76B-4AE65993E210
P4: Install
P5: 200
P6: 0
P7: 80070643
P8: UpdateOrchestrator
P9: {9482F4B4-E343-43B6-B170-9A65BC822C77}
P10: 0


+++ WER8 +++:
Fault bucket , type 0
Event Name: WindowsUpdateFailure3
Response: Not available
Cab Id: 0

Problem signature:
P1: 10.0.17134.471
P2: 80070643
P3: 622AF981-83A6-4589-A76B-4AE65993E210
P4: Install
P5: 200
P6: 0
P7: 80070643
P8: UpdateOrchestrator
P9: {9482F4B4-E343-43B6-B170-9A65BC822C77}
P10: 0


+++ WER9 +++:
Fault bucket , type 0
Event Name: WindowsUpdateFailure3
Response: Not available
Cab Id: 0

Problem signature:
P1: 10.0.17134.471
P2: 80070643
P3: 622AF981-83A6-4589-A76B-4AE65993E210
P4: Install
P5: 200
P6: 0
P7: 80070643
P8: UpdateOrchestrator
P9: {9482F4B4-E343-43B6-B170-9A65BC822C77}
P10: 0

I noticed that down near the bottom of this report,
"Problem signature:
P1: ManiaPlanetLauncher.exe
"
appears four times. I don't have freezes or crashes; my game works fine with display settings at High - Very Nice - High texture - Very Nice Geometry, yet my system report seems to suggest that ManiaPlanet is 'not perfect...'


4. You could try replacing your Intel driver with the Win 10 driver:

I found a video which, although a couple of years old, does show this process quite well - and saves me some typing.
" solve a lot of problems on crashing ingame of the latest Intel hd ... devices especially on Windows 10 ... "
https://www.youtube.com/watch?v=8oSWbYNHerY

This may give you some clues.

:? Over to you. :P :roll:

Cheers .... :pil
Nighthawk
Getting old, forgetting most of what I ever learned !
My name is Nighthawk. The 4571 used to be my IQ.
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Panimioul
Posts: 8
Joined: 19 Jan 2019, 23:47

Re: [CRASH] Opening any map makes the game crash

Post by Panimioul » 31 Jan 2019, 18:55

Hey, sorry for the late answer !

I'd consider I'm well versed in that kind of basic to medium computer things like this, you could have just told me to run dxdiag and check for problems here for example. That would be faster for you since you wouldn't have to explain every step every time for me.

I had already done a diagnostic and it had found no errors. I did a double check right now to verify the result and yeah there still doesn't seem to be anything out of place and the display tab just shows me no errors at all. I did run a test WHILE opening the map to see if it would trigger an error, to no avail. Launching a diagnostic after the crash/bug happened led to no errors either.

Using the windows drivers by uninstalling the intel drivers didn't help, In fact you can't launch the game without the intel drivers. You can't even download the latest drivers from their websites the only file you can download is a pdf of the changelog and not the actual drivers zipped like you could do before. I obviously reinstalled the intel drivers using window's toolset.

Here's my dxdiag file though I don't think you can get much from it. (these LiveKernelEvent errors be monkaS though.)
DxDiag.txt
(71.45 KiB) Downloaded 6 times
Thanks for helping out !
Panimioul.

User avatar
TMarc
Posts: 15391
Joined: 05 Apr 2011, 19:10
Location: Europe
Contact:

Re: [CRASH] Opening any map makes the game crash

Post by TMarc » 31 Jan 2019, 19:20

The DxDiag is looking OK, could not see anything which would cause this trouble.

Could you perhaps try to run the debug version of Maniaplanet?
It is available here: http://files.v04.maniaplanet.com/setups ... etLogs.zip
just extract it aside your regular Maniplanet.exe and launch the debug version instead.
It will ceate a more detailed file than the crashlog, and can be found in your windows documents -> Maniaplanet
like this: ManiaPlanetLog-2019-01-31-19-17-35.txt
maniaplanet forum global moderator

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nighthawk4571
Posts: 589
Joined: 20 Aug 2011, 06:39
Location: QLD, Australia
Contact:

Re: [CRASH] Opening any map makes the game crash

Post by nighthawk4571 » 31 Jan 2019, 21:38

TMarc has my next suggestion: Thanks for that.

I agree that nothing in your DxDiag output helps us. ;)

As for me going on and on with detail, assuming you 'know nothing', what can I say? Among my several careers was teaching and you know what they're like once they get going ... yap yap yap... Sorry mate.

At the risk of more condescension though, you did mention that you don't have antivirus software installed. Is Defender up-to-date? Should it be active? Have you run a full scan lately? I mean, are you certain that there is nothing in your system which might interfere with game installation or Editor functions? Just a thought (which I guess you've had yourself already :? :P )

I don't mean to be rude (just cheeky), as I don't know what your network setup is like. I think we should check all possibilities, including unwelcome bugs that may have snuck into your system, regardless of your network protections.

* After all this, one thing still really bugs me: "After reinstalling the game, it only crashes when I hit a wall while drive-testing the map (with the same lighting issues as before and the message still happens). I have no idea how this works".
This is weird behaviour and does need some explanation (maybe of interest to the Dev's). Damn!

Ok, standing by for your next step - good luck!

Cheers .... :pil
Nighthawk
Getting old, forgetting most of what I ever learned !
My name is Nighthawk. The 4571 used to be my IQ.
Image

Admin: http://bagracing.freeforums.org/portal.php
U-tUbe: https://www.youtube.com/user/bvnighthawk

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