promotional code not working

[yatessy]

I followed the instructions down to the letter but when i enter the promotional code and email address nothing happens. Any help would be appreciated

[gaertner]

Does it sohw you a price of 19.99 or 0.00? If 19.99 you might have to wait a little... had that when I first tried but I guess it was caused by overloaded servers... And is really "nothing" happening or does it just not work (some error)?

[Alinoa]

Please contact support.maniaplanet.en@gamesplanet.com specifying the email address and the promo code you have been using. They will be able to help you.
You can look at posts written by maniaplanetshopsupport that gives information about this kind of issue