[solved]Player key to TM2, lost and needed

[SirOzi]

So, long time ago I bought TM2 canyon.
And I wanted to play now.
I log in to my account, play a little, downloaded new skin and it asked me to validate key.
I went to page to generate one, but it asks me to player key.
And here is the problem, I have no such thing.
I guess it's cd-key for tm2.
But what I find out, I don't have any mails left inbox from buying a game OVER ONE YEAR AGO.
So, how to get key? Nadeo's support is rubbish so I ask community.

[Omnixor]

ask gamesplanet. nadeo is just developer, why would you ask them?

[SirOzi]

What the hell is gamesplanet? It looks like just some game shop, but I bought it directly on tm2 page.

They don't even sell tm2

@Down. Ok. I hope it help.
I will bump with results.

[Alinoa]

Please contact the Ubisoft support at http://support.ubi.com and then click on the Ask a question link in the FAQ to send them an email.
If you provide them with your account information and the email linked to your account, they should retrieve your account.

[SirOzi]

Bla bla bla bla, finaly got my key from support. Case closed.