Maniaplanet server cannot connect to master-server

[Wakizashimaster]

Hi all, sorry if my english is not perfect.

I have some trouble to start my Trackmania² Stadium server since this morning. It doesn't want to connect to the master server anymore. Here are the logs I have when I try to start the server.

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[2014/08/03 18:18:06] Initializing...
[2014/08/03 18:18:06] Configuration file : dedicated_cfg.txt
[2014/08/03 18:18:06] Loading system configuration...
[2014/08/03 18:18:06] ...system configuration loaded
[2014/08/03 18:18:06] Loading cache...
[2014/08/03 18:18:06] ...OK
[2014/08/03 18:18:06] Listening for xml-rpc commands on port 5004.
[2014/08/03 18:18:06] Loading dedicated server configuration...
[2014/08/03 18:18:06] ...Dedicated server configuration loaded
[color=#FF0000][2014/08/03 18:18:06] Connecting to master server...
[2014/08/03 18:19:06] ...ERROR: Cannot connect to the server (12002)[/color]
[2014/08/03 18:19:06] Please wait, loading...
[2014/08/03 18:19:08] Please wait...
[2014/08/03 18:19:08] URL: maniaplanet://#join=127.0.1.1::2353@TMStadium
[2014/08/03 18:19:08] Match settings file : MatchSettings\TMStadiumTournoi.txt
[2014/08/03 18:19:08] Loading match settings...
[2014/08/03 18:19:08] ...Match settings loaded
[2014/08/03 18:19:08] Autostart server on internet
[2014/08/03 18:19:08] Server not running, exiting.
[2014/08/03 18:19:09] Exiting...

Then I've tryed to ping the master-server from my dedicated server and I got 100% of packet loss. I can't even connect the trackmania website (http://maniaplanet.com/trackmania/) still from my dedicated server.

So I'm not sure from where it comes. Can my IP be banned from the maniaplanet master server ? if yes, why... Or does it come from my dediacted server (hosted by online.net). I disabled ufw (firewall) just to be sure, and used this command to check if I had any banned IP on my iptables:

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iptables -L INPUT -v -n

No IP appeared to be banned.

Any idea ? Thanks for reading me .

[TMarc]

Is it a PC inside of your own network, or are you running it on a hosted server?
Can you play with the normal game client from your network?
The masterserver is online and responding right now.

[Wakizashimaster]

No, the server is not hosted on my own network but on the online.net network (and on a Linux OS), so yes I can play with the normal game client on my own PC from my own Network.

I sent a ticket to the Online.net support to ask them if they may know a reason why I can't reach the master-server IP from my dedidacted server (network issue or other). But in the same time I would like to know if the maniaplanet master server could ban an IP address (the one of my dedicated server) for a reason or an other.

Thank you for trying to help me .

[nighthawk4571]

You might want to double-check your config file, as these lines suggest to me there may be an error in the dedi config code - maybe start with a fresh copy of this file and enter details from scratch:

" color=#FF0000][2014/08/03 18:18:06] Connecting to master server...
[2014/08/03 18:19:06] ...ERROR: Cannot connect to the server (12002)[/color "

Or is the colour code here because you added it in your post above?
" [2014/08/03 18:18:06] Connecting to master server...
[2014/08/03 18:19:06] ...ERROR: Cannot connect to the server (12002) "

ALSO ** Check this thread for clues: http://forum.maniaplanet.com/viewtopic. ... 72#p159314

Cheers

[Wakizashimaster]

Hi,

Yes I added the [color] tag myself to put in red the error in my message. But it was stupid because it doesn't work in a

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 tag...

Thanks for the link but the problem is not exactly the same. On this thread the guys can ping the dedimania servers. in my case, I can't :(.

When I use the domain
[code]
ping mp01.maniaplanet.com
ping: unknown host mp01.maniaplanet.com

When I use the IP address

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PING 178.33.248.151 (178.33.248.151) 56(84) bytes of data.
^C
--- 178.33.248.151 ping statistics ---
5 packets transmitted, 0 received, 100% packet loss, time 3999ms

I can't event reach the website:

[Alinoa]

maniaplanet.com is well available. I have just tried to access it again and it worked.

[Wakizashimaster]

maniaplanet.com is well available. I have just tried to access it again and it worked.

I know it is available, but I still can't connect to it from my dedicated machine . Here is the problem.

[magnetik]

It looks like the DNS are not well configured on your server.

Take a look at your /etc/resolv.conf file.

[Wakizashimaster]

It looks like the DNS are not well configured on your server.

Take a look at your /etc/resolv.conf file.

indeed, i only had the rule:
nameserver 127.0.0.1

So I added the google one:
nameserver 8.8.8.8

And it solved my problem. But I still don't understand why it worked before and doesn't work anymore now...

Well, thanks a lot for your help and your quick answers .