Buddylist: Not accepting my invites & buddylist not loaded

[Cerovan]

After MP3 (with the new buddylist) it feels like nobody ever gets or accepts my friend-requests. ( haha, yeah they probably just hate me :p )... No, I'm serious. I have like 50 open friend invitations... It's like they never receive my invitations. I have had this feeling for a long time now, so now I always ask ingame : "hey you , did you get my invite?" and the answer is always 'no'.

They receive the invitation but they may not receive the notification that someone has invited him (actually it's happens if you invite someone who isn't connected at that moment). In any case, the invitation is still viewable on the third tab of the buddies plugins

It's on my todolist.

Issue#2:
My buddylist still only opens when I make the black topbar show.
So I can play for hours & hours without my buddylist enabled until I accidentally put my cursor at the top of my screen & thuss make the black topbar show which activates the buddylist.

What do you mean? It's the buddies which opens itself or you open it, the toolbar is getting unfocused while you play and when you head your mouse on the top screen the toolbar shows up and then display the buddies list that you haven't closed before?

[novationx]

I open the game, join a server and play.
If I do not hover over the blackbar then my friendslist will névér be activated ( activated =! opening buddylist )

Hovering over the blackbar triggers activating the buddylist ( = It changes my status from offline to online // = I can now use my buddylist )


Other things that activate my buddylist :
- Pressing ESC while playing on a server ( f.e. to vote for a map )
- Going to the start screen ( where u can see the store, tags, TOTD, etc )

I hope this was a clear answer that you can use Let me know if you need more information.

[Gugli]

I open the game, join a server and play.
If I do not hover over the blackbar then my friendslist will névér be activated ( activated =! opening buddylist )

Hovering over the blackbar triggers activating the buddylist ( = It changes my status from offline to online // = I can now use my buddylist )


Other things that activate my buddylist :
- Pressing ESC while playing on a server ( f.e. to vote for a map )
- Going to the start screen ( where u can see the store, tags, TOTD, etc )

I hope this was a clear answer that you can use Let me know if you need more information.

Do you happen to open the game through a custom shortcut that opens Shootmania directly ? (that skips the "home" screen)

[novationx]

I open the game, join a server and play.
If I do not hover over the blackbar then my friendslist will névér be activated ( activated =! opening buddylist )

Hovering over the blackbar triggers activating the buddylist ( = It changes my status from offline to online // = I can now use my buddylist )


Other things that activate my buddylist :
- Pressing ESC while playing on a server ( f.e. to vote for a map )
- Going to the start screen ( where u can see the store, tags, TOTD, etc )

I hope this was a clear answer that you can use Let me know if you need more information.

Do you happen to open the game through a custom shortcut that opens Shootmania directly ? (that skips the "home" screen)

When I launch my game it opens in the Storm Title. However, I never changed the shortcut. So , for me, this is the default shortcut.
Well its named PlaySMStorm, so I guess that's why


EDIT : I found another shortcut ( by type "ManiaPlanet" in the Windows 8 search thingy ) called "PlayManiaplanet"
When I use this new shortcut it actually launches the game how I want + automatically activated buddylist.

[Gugli]

When I launch my game it opens in the Storm Title. However, I never changed the shortcut. So , for me, this is the default shortcut.
Well its named PlaySMStorm, so I guess that's why


EDIT : I found another shortcut ( by type "ManiaPlanet" in the Windows 8 search thingy ) called "PlayManiaplanet"
When I use this new shortcut it actually launches the game how I want + automatically activated buddylist.

Ok, I'm starting to understand what's going on.

One of the bug was :
To grant the best performance possible when you are playing, the chat system runs on very low resources when the "SystemBar" (the bar on top) is retracted. This low-resource mode was preventing the initial connexion of the buddies plugin. For the people who use "Maniaplanet shortcut" instead of "SMStorm shortcut" this was not an issue because on the home screen, the system bar is always deployed (so, the time one opens a title, the chat was on). But for people using "SMStorm shortcut" the buddies would never connect unless you deployed the SystemBar "manually".

We will fix that as soon as possible.

But that does not explain the disappearing messages. I've run some tests on you account, and could not find anything wrong. Can you PM me the MP login of people you have regular issues talking to ?

[novationx]

The most annoying error is the consol error so please look into that if u can.

I reported that it only happened when I went to windows and left the game running. Then I usually get promped with the console error when I reopen my game a little later. Well, there is MORE.

Extra info :
-> I'm also getting this error if I'm playing for a very long time (1-2hours) and dont use my buddylist. ( I was playing cup )
-> So it's not only when u come back from Windows.
-> If I keep using my buddylist the entire day during long gaming sessions then it usually doesnt crash.


I can also upload my speccs, but my specs never changed and I always use the same pc. This bug is happening to me since November/December.

[TMarc]

You certainly have already checked that, but please do it really carefully again.
ManiaPlanet needs both UDP and TCP ports to be openend.
Probably your firewall and your antivirus are blocking it since the time it is not working anymore.
Then it can only be your setup (PC, router), since most of the other people do not have any issue like you with the buddy chat.

Of course, since you have a huge lot of contacts, this could lead to bugs others do not have, but I hope not that many

[Gugli]

I am still unable to reproduce the "messages dropped" bug... :S

There's something any of you could do to help us narrow down this issue : using a tool to capture ingoing and outgoing packets from your computer to our chat servers.

SET-UP
- Install wireshark (https://www.wireshark.org/download.html) It will install WinPCap along the way. WinPCap is the low-level tool used to capture network traffic. It can look scary, but we use this software on a daily basis and we deem it safe. It'll probably require a reboot (which, for once, is really necessary).
- Start Wireshark. On the home screen, in the "Capture" section, select your network adapter and double click on it to edit options.
- In the "Capture Filter" text box type in "port 5222". The box should turn green. Then click Ok. (You have to do it each time you restart Wireshark)
- Back on the home screen, there's a toolbar with a "green shark fin" button labelled "Start a new live capture". You can start a capture by clicking on this button.
- If you are chatting in Maniaplanet and you start a capture , you should see incoming and outgoing messages appear in wireshark, along with a few other packets.
- Then you can stop by clicking the Stop button just next to the green shark fin. Once you've stopped capturing, you can save the capture (Menu "File" : "Save As").

Now, you're set up.

You can play as usual until you're in a state where you're reproducing the bug (a buddy is sending you messages that you never receive, or the opposite way). What you can do at this point is :
- Tell you buddy to continue to send you messages every now and then for the next minutes.
- Close as many apps on your computer as you can (especially browsers or Instant messaging apps). But of course keep Maniaplanet running.
- start wireshark, set the "port 5222" filter, and start capturing.
- send a few messages to your buddy, wait for her/him to send a few messages to you.
- the packets should appear, but maybe they don't due to the bug. I can't know.
- then stop the capture, save it as a file.
- send me the capture file, along with some way to know witch messages were lost (a screenshot of your chat will do fine, and also a screenshot of your buddy's chat will be perfect).

I know it's a long process and require installing software, but it'll definitely tell us if the problem is in the client code or in the server code. Thanks in advance if any of you with the bug can do that.

[novationx]

-_-

meeeeeeeeeh

[novationx]

The problem still persists.
Unfortunately I cant do what you asked me to do in your previous post. It's simply too much and I'm not an expert with this.

mp-id's that occasionaly dont get my messages :

livert
jodebra

Also after a longer period of inactivity and I open my buddylist i get console errors ( already reported ofc )


Is there any progress on this? I'm not the only one having this issue, im just the only one taking the time to report this.
Cheers.