Didn't get my activation code

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evolutionz
Posts: 1
Joined: 28 Feb 2015, 10:48

Didn't get my activation code

Post by evolutionz »

Hi, I'm waiting for almost a week to receive an email with activation key for the game Trackmania2 Stadium. I bought the game through the ManiaPlanet site and made the payment.
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TMarc
Posts: 15255
Joined: 05 Apr 2011, 19:10
Location: Europe
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Re: Didn't get my activation code

Post by TMarc »

Which payment method did you use?
Depending on the method, you should have seen the key directly after the payment was done, and you also should have received a confirmation mail for the order.

Check your spam folder... eventually you need to login at your mail providers web page.
Let's hope you did not enter a wrong mail address by error (also already happened).

If it is still not there let's say mid of next week, then please contact the store, there is a link at the bottom of its page.
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Alinoa
Posts: 4582
Joined: 14 Jun 2010, 11:55
Location: France, Paris
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Re: Didn't get my activation code

Post by Alinoa »

Are you sure that your payment has not been refused? Please contact the customers service of the maniaplanet shop.
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