Can't play since MP4 update

[tmv]

Hello,

I only play the game 'Stadium' from Maniaplanet, none of the other games, additionally i only play online.
Ever since the MP4 update i can't play the game anymore.

Whenever i launch the game (through the maniaplanet launcher, don't have it on steam) it works perfectly, i can login and my Stadium shows up and i can enter it. But when i try to get in to ANY map at all, my game closes instantly.
This crash happens when i try to join ANY solo map aswell as any online server, i'm totally clueless.

Before this update i've been playing for quite some time and it always worked perfectly fine, no problems whatsoever.
My computer specs are definately not the problem, i can run the game smoothly on max settings with 60+ fps.

What have i tried?
I've tried to re-install the game multiple times, both on my SSD and on my HDD, no difference there.
I tried to change the location of the folders located in "ProgramData" & "Documents".
I tried all the compatibility options.
I have excluded the folder to Windows Defender just in case.
I have tried about any settings from the Launchers graphics settings (Configure->Advanced), just fiddled around with low/med/high graphics combinations (with/without FXAA), nothing changed.

My gfx drivers are up to date (GTX 760) as well as my windows (10).
Additionally, i haven't made any changes whatsover to my setup at the time the update took place, it worked just fine prior to the update.

I have checked the ErrorLogs from the default "Documents->Maniaplanet->LogCrash file" and it seems like it is caused by a DX11 error, perhaps even a Buffer Overflow, which would be very odd.
I will post the important bits from the crash log.

[Maniaplanet] loading title TMStadium@nadeo, version= 2017-05-16-16_21 (1D40F4D5DE5A5BF27F5ED55D27B233793249451E90D7EF0D65B715C88D891F7A)
[Maniaplanet] from :user:\Packs\TMStadium@nadeo.Title.Pack.gbx (2017/05/16 19:34:40, 1D40F4D5DE5A5BF27F5ED55D27B233793249451E90D7EF0D65B715C88D891F7A)
[Game] Loading title TMStadium@nadeo
[Game] main menu.
[Game] exec Operation: 7
[Game] exec MenuResult: 45
[Game] network menu.
[Game] init challenge '$o$s$i$n$w$08FJ$FFFuba', 'ZrNdFQcnOsTU1bmMH15_2mSmFsk', env= Stadium, deco= Day
[Dx11] !! Device Hung/Removed/Reseted: DEVICE_REMOVED !!
[Dx11] !! DeviceRemovedReason: DEVICE_HUNG
[Sys] Time is 1h 0mn 31s 112ms
--- ExceptionWin32 catched ---

Win32 Exception : Access violation
=>Occured at address 0x005934D0
The thread tried to read from the invalid address (data) 0x00000018
eax=0x016A1220 ebx=0x41FF59D0 ecx=0x00000000 edx=0x00000000
edi=0x0019EF5C esi=0x00000000 ebp=0x0019ECD8 esp=0x0019ED18 eip=0x005934D0
@ [nofiber] / t=(514891, 663)
Called from address 0x0019ECF0
Called from address 0x00000800
End of stack...
[Sys] Time is 1h 0mn 31s 139ms

[Sys] Time since init: 0h 8mn 34s 891ms


I assume nobody else is experiencing this issue as i haven't seen anyone asking about it so far.
I'm going to check if disabling the Timeout Detection and Recovery (TDR) feature from DX11 would work right now.

Any help?

Thanks in advance

[Playa]

I have the same problem, but in a different way i guess..

I still can play online or offline, but when i'm an x amount of time in the game my game freezes and the "device removed (DEVICE_HUNG)" message shows up. After about 3 seconds i can play the game from where it froze.
The downside of this is, it can happen anytime without prior notice. So i don't dare to play long maps due to this error.

I'm not really sure how that "techy" thing works with crash log and all, so i can't give you those

[Alinoa]

Hi

Could you please tell what are your system specs?
Did you try to install this set up: http://files.v04.maniaplanet.com/setups ... _Setup.exe?

[Playa]

Installing that set up now, in the meantime:

Specs:
MoBo: Asus prime B350m-a
GPU: AMD Radeon R9 280
RAM: Corsair Vengeance LPX 16GB
CPU: Ryzen 1500x

Windows 10
All with the latest drivers.

Edit: Still have the Device removed (DEVICE_HUNG) message

[tmv]

Hi,

Yes, my maniaplanet is installed with that installer.
My specs are:
AMD Phenom II x4 3,40ghz black edition
4GB RAM
Installed on SSD
GTX 760

All drivers are up to date.

The issue seems to be caused by a DX11 error, i've disabled the Timeout Detection and Recovery (TDR) feature in the Registry and now i can actually get into the game, except now it causes my computer to freeze completely, so i'm enabling the TDR again.
(edited, listed wrong GFX)

[tmv]

BUMP

Is there going to be any support for the people that can't play the game anymore?
I bought the game when it was in working condition and you add a broken update making it unplayable for some, and proceed to leave them on their own trying to figure stuff out.

[tmv]

BUMP

Come on.. you ask me for my specs and then stop replying?

Worst support i've ever seen on any game ever, and i've seen some bad game support..

[TMarc]

stop bumping and complaining, thanks.
This is a forum, where answers come only if there is time, and not a support hotline with direct answering.
If you want official support with tickets, go the Ubisoft support page.

Uninstall your video drivers with a driver cleaner and install them new.

[tmv]

Oh wow,

"stop complaining", when you add a broken update to the game, making it unplayable for alot of people.
As far as i knew, this is the only place i can go for support questions for trackmania, maybe you should've just told me to go to the ubisoft forums for additional support before being rude as fuck?
I paid for a service, which i'm being denied for a long period of time, without proper help to fix it.

"Hey bob, this guy can't play the game that he bought from us, and he doesn't seem very happy about it!"
"Tell him to stop complaining and move on!"

Like i said, worst support staff i've ever come across.
Absolute disgrace.

[TMarc]

Apparently you have a misunderstanding of what a forum is, who is working in a forum, and how topics are handeled in general in a forum.
For example I am only in my leisure time here, to try to help others with issues.
I am not a developer, it is not my game.
Therefore I am not liable for any issue with it, and don't like and also don't need to be insulted for things I can't do anything for.

Bumping a topic is generally not useful and also not nice, if there is no answer, then there is none.
Perhaps because some has no time, or no idea what to write.
An if there is an answer, but it does not help you, then this is still not a reason to be unfriendly and unpolite.
Sometimes the developers respectively the official support team guys are on vacation or on holiday leave.
Perhaps you don't know it, but it is a small team only.
Besides this there is an official support channel at the Ubisoft page if you don't like the way things are being treated here.

There have been and there are some issues since every bigger update, this is ture, but sometimes users have exotic settings or components which make the game unplayable without knowing a direct solution.
However, the degree of details and of the tone in your answers are both not sufficient to be able to determine the cause of your specific issue and to fix it.
if you're interested to find out the cause, you should also be interested to be friendly if you want help.
Don't forget that this is a game only, and that there is absolutely no necessity to be unpolite.

Posting a most recent and complete crashlog (or a link to it if you can't upload it here entirely), not only the parts you think are relevant, would be a start.