Basic help (technical and account/key)
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Re: Basic help (technical and account/key)
Hi. I've just returned to TM2 after 1-2 years and have some problems with my account. I can login and play the games, but 2 of 3 keys from my games are gone, and now i can't make any ingame purchases, it asks me validation code. How can i restore my games keys (they all are linked to account)?
Re: Basic help (technical and account/key)
Hi,
You can generate a new validation code here : https://www.maniaplanet.com/account/validation-code
What do you by 2 of 3 keys from my games are gone? Can you still access these games? Keys can't be dissociated from your account without the support.
You can generate a new validation code here : https://www.maniaplanet.com/account/validation-code
What do you by 2 of 3 keys from my games are gone? Can you still access these games? Keys can't be dissociated from your account without the support.
Ubisoft Support
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Re: Basic help (technical and account/key)
I mean i lost e-mail with activation codes from 2 of 3 of my games. Games itself associated with my account, i can play them, but when i try to make a purchase ingame it says i need validation code, and for validation code i need game activation codes, which are lost. And about this link above, it says i need game key to make validation key.
Re: Basic help (technical and account/key)
Ok so you have to contact the support for retrieving your key: https://support.ubi.com/.
One key is enough to generate a new validation code.
One key is enough to generate a new validation code.
Ubisoft Support
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Re: Basic help (technical and account/key)
Yahoo, i managed to make new validation code with activation code that i have Thank you very much for advice
And i've contacted ubi support 2 days ago, hope they answer me soon.
Re: Basic help (technical and account/key)
Hi everyone,
i used this link (/account/validation-code) to generate a new validation code but it says the code is invalid.
I receive an email with a new code but in game it wont work. So far i tried 3 times and even found my first validation code somewhere in my mailbox but non of those 4 codes work out.
I really hope you can help me!
i used this link (/account/validation-code) to generate a new validation code but it says the code is invalid.
I receive an email with a new code but in game it wont work. So far i tried 3 times and even found my first validation code somewhere in my mailbox but non of those 4 codes work out.
I really hope you can help me!
Re: Basic help (technical and account/key)
Hi,
Where did you enter your validation code? What is your login?
Where did you enter your validation code? What is your login?
Ubisoft Support
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Re: Basic help (technical and account/key)
Hey
my login is di_nozzo and i wanted to donate planets to a server, thats where i entered the validation code
my login is di_nozzo and i wanted to donate planets to a server, thats where i entered the validation code
Re: Basic help (technical and account/key)
Hi,
Just to be sure, you well used this link for generating a new validation code: https://www.maniaplanet.com/account/validation-code?
Did you use this link for giving planets: https://www.maniaplanet.com/account/planets?
Just to be sure, you well used this link for generating a new validation code: https://www.maniaplanet.com/account/validation-code?
Did you use this link for giving planets: https://www.maniaplanet.com/account/planets?
Ubisoft Support
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Re: Basic help (technical and account/key)
hey
yes i used that link to get a new val. code but i tried to donate planets to a server, not to an other player.
i put 2 screenshots where i was trying to donate plantes on the server via "/donate 100"
i tried that with all codes i got, non works.
yes i used that link to get a new val. code but i tried to donate planets to a server, not to an other player.
i put 2 screenshots where i was trying to donate plantes on the server via "/donate 100"
i tried that with all codes i got, non works.
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