I can't connect to my maniaplanet account!

Moderator: English Moderator

Post Reply
hichem
Posts: 1
Joined: 05 Apr 2019, 17:13

I can't connect to my maniaplanet account!

Post by hichem »

Since three months now i've been getting this error whenever i try to login to maniaplanet , people are telling me this is a connection problem but tmnf is working fine , pls help if anyone knows what's the root of the problem or how to solve it because i bought this game with money you know!! xD
Attachments
unknown.png
unknown.png (456.69 KiB) Viewed 753 times
User avatar
TMarc
Posts: 15255
Joined: 05 Apr 2011, 19:10
Location: Europe
Contact:

Re: I can't connect to my maniaplanet account!

Post by TMarc »

You know, there is a part of the forum wher similar issues are handeled, topic moved there.

The error is indeed a connection problem.

The first thing for you to check now: are you able to login on the player page?
https://www.maniaplanet.com/login

Then, check Windows Defender, your firewalls and your antivirus, to make sure that Maniaplanet.exe is not blocked.
If you don't know how to check that, please uninstall Maniaplanet.
Then install it again, using administrator rights.
And also start Maniaplanet with administrator rights the first time.
There should be a popup telling that Maniaplanet would now test the network connection. Eventually your security suite will show a message to allow Maniaplanet, and this is where you have to accept.

Also, do not try to use TMU and Maniaplanet at the same time. This would also explain why you cannot connect, as the ports used are similar if not the same.
Post Reply

Return to “Support and technical issues (not bug)”

Who is online

Users browsing this forum: No registered users and 1 guest