master server error: (12 002) Cannot connect to the server (12002)

[kripkee]

Good morning kripkee.

Yes, this log shows a new problem - that looks like a connection time-out - probably separate from your original issue.

Good idea to ask hetzner.de to check routers etc for you. Then go back to the original server problem.

Cheers .....

!!! Did you remove the map? Did you load another one and edit the maplist file? !!!

Hola Nighthawk,

I changed the map with an other one, but same results.

[kripkee]

Update: I got some feedback from hetzner.de, the result is this:

das von Ihnen geschickte Log zeigt in unserem Netz keine Probleme.
Jedoch scheint ein Problem im Netz des Zielhosts vorzuliegen.

Bitte beachten Sie, dass wir darauf keinen Einfluss haben und das Sie den entsprechenden Betreiber kontaktieren müssen.

~(bad) translated: your log show any problems with our network, but there might a problem with the target host.
Pay attentention that we don't have any influence and you must contact the corresponding company

So, what I did was following:
they wanted an MTR Log which look like this

Code: Select all

root@Debian-100-buster-64-minimal ~ # mtr -s 1000 -r -c 1000 relay01.v04.maniaplanet.com
Start: 2019-07-30T18:15:31+0200
HOST: Debian-100-buster-64-minima Loss%   Snt   Last   Avg  Best  Wrst StDev
  1.|-- static.193.137.76.144.cli  0.0%  1000    3.3   0.4   0.3  22.0   1.0
  2.|-- core24.fsn1.hetzner.com    0.3%  1000    0.6   6.1   0.4 138.3  15.0
  3.|-- core0.fra.hetzner.com      0.1%  1000    5.1   8.5   5.0  94.2  11.4
  4.|-- core9.fra.hetzner.com      0.1%  1000    5.6  10.0   5.3 140.3  14.0
  5.|-- fra-1-a9.de.eu             0.0%  1000    6.0   6.2   5.5  28.0   2.3
  6.|-- ???                       100.0  1000    0.0   0.0   0.0   0.0   0.0
  7.|-- be103.rbx-g2-nc5.fr.eu     0.0%  1000   14.3  17.0  13.5 117.5  12.1
  8.|-- ???                       100.0  1000    0.0   0.0   0.0   0.0   0.0
  9.|-- po7.rbx-s8-6k.fr.eu       56.9%  1000   16.0  20.9  13.2 251.5  33.0
 10.|-- 5.135.91.71               43.0%  1000   13.1  13.1  13.0  15.2   0.2
root@Debian-100-buster-64-minimal ~ #

root@Debian-100-buster-64-minimal ~ # mtr -s 1000 -r -c 1000 relay02.v04.maniaplanet.com
Start: 2019-07-30T18:33:23+0200
HOST: Debian-100-buster-64-minima Loss%   Snt   Last   Avg  Best  Wrst StDev
  1.|-- static.193.137.76.144.cli  0.0%  1000    0.4   0.4   0.3  33.4   1.4
  2.|-- core23.fsn1.hetzner.com    0.0%  1000    0.6   1.5   0.4  42.0   4.1
  3.|-- core1.fra.hetzner.com      0.0%  1000    5.1   9.3   5.0 127.5  14.2
  4.|-- core9.fra.hetzner.com      0.0%  1000    5.6   8.7   5.2 103.5  11.7
  5.|-- fra-1-a9.de.eu             0.0%  1000    6.1   6.1   5.4  26.1   2.0
  6.|-- ???                       100.0  1000    0.0   0.0   0.0   0.0   0.0
  7.|-- be103.rbx-g2-nc5.fr.eu     0.1%  1000   13.9  35.5  13.6 359.2  53.5
  8.|-- ???                       100.0  1000    0.0   0.0   0.0   0.0   0.0
  9.|-- po7.rbx-s7-6k.fr.eu       56.7%  1000   13.6  19.7  13.3 279.5  27.8
 10.|-- 5.135.91.67               43.2%  1000   13.2  13.1  13.0  16.4   0.2
root@Debian-100-buster-64-minimal ~ #

The txt might look better^^

MTRLogs.txt

(1.99 KiB) Downloaded 103 times

The superdupermega problem which I don't understand is that can run a TM1 server without any problems but I can't even start a Maniaplanet server because of this 12002 which i posted before. When I restart my network, it works for a moment, but then get a free timeout or whatever.

the Ping on these URLs are fine
relay01.v04.maniaplanet.com
relay02v04.maniaplanet.com

Does have the masterserver an other URL ?

The-BigG-gll. tested it with his hetzner.de server and his Maniaplanet server running fine (srvlogin: rush_hour_server) since yesterday.

I am going to restart my network and start a server with 10 maps, but I bet 50 planets that i got somewhen this mysterious (4 XXX XXX 291) Error after 20+ Minutes (srvlogin: kriptestserver)
I will post the logs tomorrow. (for me a make 0 sense that we can't run a server with only one map^^ - because it still works vor the-bigG.. ^^)

I really hope there is a way to find and fix this problem. Thx all

I won

Code: Select all

[2019/07/30 21:26:20] Starting ManiaPlanet Date=2019-07-05_12_00 Svn=93845 GameVersion=3.3.0...
[2019/07/30 21:26:20] Configuration file : dedicated_cfg.default.txt
[2019/07/30 21:26:20] Loading system configuration...
[2019/07/30 21:26:20] ...system configuration loaded
[2019/07/30 21:26:20] Loading cache...
[2019/07/30 21:26:20] ...OK
[2019/07/30 21:26:20] Loading dedicated server configuration...
[2019/07/30 21:26:20] ...Dedicated server configuration loaded
[2019/07/30 21:26:20] Connecting to master server...
[2019/07/30 21:26:23] ...OK
[2019/07/30 21:26:26] Identifying on master server...
[2019/07/30 21:26:29] ...OK
[2019/07/30 21:26:30] Listening for xml-rpc commands on port 5005.
[2019/07/30 21:26:30] Match settings file : MatchSettings\test.txt
[2019/07/30 21:26:30] Loading match settings...
[2019/07/30 21:26:30] ...Match settings loaded
[2019/07/30 21:26:30] Autostart server on internet
[2019/07/30 21:26:30] URL: maniaplanet://#join=kriptestserver@TMStadium@nadeo
[2019/07/30 21:26:30] Starting server...
[2019/07/30 21:26:30] Loading map A11.Map.Gbx (_C8ZWPG0upI_vNX2vomTKhRjfPk)...
[2019/07/30 21:26:30] ...Load succeeds
[2019/07/30 21:26:30] Script 'Mode:TimeAttack': [LOG]1> [Log] Logs are disabled in the "production" environment.

[2019/07/30 21:26:31] Starting Match...
[2019/07/30 21:26:31] ...Synchronization
[2019/07/30 21:26:33] ...Play
[2019/07/30 21:29:05] Connection of a new player: kripke(*************:2350)
[2019/07/30 21:31:50] ...Finish
[2019/07/30 21:31:50] ...Exit
[2019/07/30 21:31:50] Loading map C06.Map.Gbx (7I7XTdmZytqHOSEq85qBXpx02im)...
[2019/07/30 21:31:50] ...Load succeeds
[2019/07/30 21:31:51] Starting Match...
[2019/07/30 21:31:51] ...Synchronization
[2019/07/30 21:32:38] Disconnection of kripke(******:2350)
[2019/07/30 21:32:38] ...Play
[2019/07/30 21:33:18] Connection of a new player: kripke(******:2350)
[2019/07/30 21:37:53] ...Finish
[2019/07/30 21:37:53] ...Exit
[2019/07/30 21:37:53] Loading map B12.Map.Gbx (E6dBns7nMW70UDAw3oIBtEj8Evh)...
[2019/07/30 21:37:53] ...Load succeeds
[2019/07/30 21:37:54] Starting Match...
[2019/07/30 21:37:54] ...Synchronization
[2019/07/30 21:38:00] ...Play
[2019/07/30 21:43:23] ...master server error: (4 294 967 291) Cancelled
[2019/07/30 21:43:33] ...Finish
[2019/07/30 21:43:33] ...Exit
[2019/07/30 21:43:33] Loading map B02.Map.Gbx (f1cOLRy8AGBdReGaRhSRiL59IY2)...
[2019/07/30 21:43:33] ...Load succeeds
[2019/07/30 21:43:34] Starting Match...
[2019/07/30 21:43:34] ...Synchronization
[2019/07/30 21:43:41] ...Play
[2019/07/30 21:44:01] ...master server error: (4 294 967 291) Cancelled
[2019/07/30 21:49:15] ...Finish
[2019/07/30 21:49:15] ...Exit
[2019/07/30 21:49:15] Loading map A15Speed.Map.Gbx (dJQvN8hB18o3SXNl897MOShzZQ5)...
[2019/07/30 21:49:15] ...Load succeeds
[2019/07/30 21:49:16] Starting Match...
[2019/07/30 21:49:16] ...Synchronization
[2019/07/30 21:49:55] ...Play
[2019/07/30 21:50:16] ...master server error: (4 294 967 291) Cancelled
[2019/07/30 21:55:30] ...Finish
[2019/07/30 21:55:30] ...Exit
[2019/07/30 21:55:30] Loading map B03Race.Map.Gbx (HIH70OwdsvC7ZX_oKOWhwqDITx2)...
[2019/07/30 21:55:30] ...Load succeeds
[2019/07/30 21:55:31] Starting Match...
[2019/07/30 21:55:31] ...Synchronization
[2019/07/30 21:55:35] ...Play
[2019/07/30 21:55:56] ...master server error: (4 294 967 291) Cancelled
[2019/07/30 22:01:10] ...Finish
[2019/07/30 22:01:10] ...Exit
[2019/07/30 22:01:10] Loading map B08Endurance.Map.Gbx (u8RcNHvafbeKfHcNvgye0uq_jpb)...
[2019/07/30 22:01:10] ...Load succeeds
[2019/07/30 22:01:11] Starting Match...
[2019/07/30 22:01:11] ...Synchronization
[2019/07/30 22:01:15] ...Play
[2019/07/30 22:01:36] ...master server error: (4 294 967 291) Cancelled
[2019/07/30 22:06:50] ...Finish
[2019/07/30 22:06:50] ...Exit
[2019/07/30 22:06:50] Loading map StadiumD2.Map.Gbx (w6QxL8QkmzuC7zUeQ9lfzlGFX92)...
[2019/07/30 22:06:50] ...Load succeeds
[2019/07/30 22:06:51] Starting Match...
[2019/07/30 22:06:51] ...Synchronization
[2019/07/30 22:06:55] ...Play
[2019/07/30 22:07:14] ...master server error: (4 294 967 291) Cancelled
[2019/07/30 22:10:59] ...master server error: (18) You are not connected.
[2019/07/30 22:10:59] ERROR: Connection to master server lost. Exiting...
[2019/07/30 22:10:59] Disconnection of kriptestserver(144.76.138.19:2355)
[2019/07/30 22:10:59] Exiting...

[kripkee]

Feedback time.

Debian 10 - don't work for me, server crash and won't start after 20+ minutes
Debian 9.9 - Same
Ubuntu 19.04 - Server not crash, but I still get this masterpiece:

Code: Select all

[2019/08/01 15:02:46] ...master server error: (4 294 967 291) Cancelled

I can't debug it and this error still scaring me. I supervise this and maybe I might live with it if this has no negative influence on the server itself.

I believe the Masterserver from Maniaplanet don't like my conection and refuse it (atleast on Debian), but I still wait for feedback from Nadeo, so lets see what happens.

[hackie]

So , you also can not play maniaplanet ? ( trackmania )

[kripkee]

So , you also can not play maniaplanet ? ( trackmania )

Well, I can play on my local PC on every server and I can play on my server as well
But atm I can't host a Maniaplanet server on debian because of unknown errors which posted before. These Servers are not hosted local, they will be hosted on a separate Linux system by hetzner.de (And I posted the result of their network conntection to relay01.v04.maniaplanet.com and relay02.v04.maniaplanet.com as well)

I can host TM1 server with 0 issues, I just have the feeling the Masterserver of Maniaplanet don't like connection that much, but I don't know

On Ubuntu I just kept this error ([2019/08/01 15:02:46] ...master server error: (4 294 967 291) Cancelled), but at least it does not kill (atm) the server like on Debian with "you are not connected" etc. ^^

[kripkee]

Well, I "fixed" my problem with closing the contract and the Server
However, I rent a new system from an other company and it runs very fine (atm). Just on thing which left a negative touch about me was the "support" on both sides, but whatever.

If there is no interest for a solution, then there must be another way
(For obvious reason, mainaplanet running fine, so rip old dedicated server company)

Thx for all the tipps/ideas

[Miss]

Tbh it's very unlikely Nadeo would be able to fix your issue that is probably very rare and only specific to the network connection of your server provider. If Nadeo were to prioritize everyone's connection issues then there would be nothing done on the game itself.

[nighthawk4571]

Well, I'm glad your issue is solved mate. I did notice that most of the crashes happened after about 30-35 seconds of play on each map. I have been trying to figure out what could be the cause and to be honest, I keep coming back to a probable comm's problem between your server and the routers .. but this is quite vague.

Anyway, no need to worry about whatever it was now, which is great!

Cheers - drive on! .....

[kripkee]

Tbh it's very unlikely Nadeo would be able to fix your issue that is probably very rare and only specific to the network connection of your server provider. If Nadeo were to prioritize everyone's connection issues then there would be nothing done on the game itself.

I basicly just wanted know, if the masterserver maybe "blocking" or "refusing" the connection from the ip which I had, maybe this IP (144.76.138.19) was in a IP-Range of bots or whatever or I just bad luck. It was just an annoying week, because I still can't understand why TM1 was ok, but not for maniaplanet. I analyzed a lot etc. and it was exhaustive^^
So I decide to blame my old hoster and search for another one

Well, I'm glad your issue is solved mate. I did notice that most of the crashes happened after about 30-35 seconds of play on each map. I have been trying to figure out what could be the cause and to be honest, I keep coming back to a probable comm's problem between your server and the routers .. but this is quite vague.

Anyway, no need to worry about whatever it was now, which is great!

Cheers - drive on! .....

On Ubuntu, the server run "ok", but not like intended. I just got random masterserver error (...) and tried to live with it. But this error slowed down related functions like donations and Maniacontrol was quite spongy
However, I am happy that I can run a debian 10 system again and everything is fine and smooth

Thx all for your support