[TM2] PURCHASE/PAYMENT Problem

[Goldspeed]

Hello, I'm having a problem trying to play TM2. I've searched the support forum for similar cases but have not been able to find any.

When I'm on the front page (http://us-maniaplanet.gamesplanet.com/s ... nia-canyon), I click "Download," which leads me to a checkout screen. After filling in all the required information (double-checked it) and agreeing to the ToS, I click on purchase, and a little box saying "Please wait for verification/authorization" (or something along those lines) appears. This is where the problem happens: after this little loading screen appears for a couple of seconds, it disappears, and takes me back to the front page I mentioned above.

I have repeated the process 5 or 6 times and double-checked everything to see if I had all the information entered correctly. I am positive that I have not made a mistake during that part of the process. While my mastercard says it's a "debit" card, I have used it today to buy a textbook online and when it asked me for credit card information, I typed the same info in and it worked like a charm. Also, could you please check if I was actually charged for these purchases?

I'm not really sure what it could be. I don't know if it helps but I'm running Win 7 x64 with google chrome. Tried on another Win 7 x64 computer and had the same problem. Could you please help me?

[kalimerre]

I think they have problem due to the release, you have two solutions :
1) You wait tomorrow and retry if it works or not
2) You send a mail to Support.maniaplanet.en@gamesplanet.com and you explain them your problem

[Goldspeed]

Thank you for your answer Kalimerre I'll wait til tomorrow and try again.

If anyone has any information regarding this problem, please let me know.

I'll post an update tomorrow to let everyone know if the problem has been solved or not.