[TM2][CONNECTION] "You are not online"

[ZayCon]

I was really looking forward to playing Trackmania 2: Canyon. I don't have that feeling anymore. I bought the game through the official maniaplanets site, and everything went fine. I downloaded Maniaplanet and innstalled it. Then I got an e-mail with the CD-key. Everything went great until now, and I was pumped to start playing!

When I started Maniaplanet and clicked "play", the window opened as it should. But then, I got a problem connecting to the internet. The message I get is "You are not online. You will not be able to connect to an account and use all of the game features. We recommend you connect to the internet now." The problem is that I'm already on the internet.

If I press retry I get the same message over and over, and if I press play offline I get these messages: "Unable to load Trackmania Canyon. You must connect once to Maniaplanet server activate, acquire or update this title.", "This title isn't playable. Could not innstall or update the title files." and "This title isn't playable." I've yet to be asked to put in my CD-key or to create an account.

I've searched trhough this forum after help, but nothing has worked. This is what I've tried:
- Turning the firewall off.
- Tweaking the firewall.
- Turning my antivirus off.
- Tweaking the windows hosts file.
- Re-innstalled it several times.

Then again, all of this crap shouldn't really be necessary to play the game? Shouldn't it be simple, like: Buy - Download - Innstall - PLAY! I'm pretty sick and tired of this now, so could someone please help me?

To Maniaplanet: I recommend you to fix this problems, because there shouldn't really be problems when you've paid for the games.

[kalimerre]

For me i have no problem about that like number of players, it's just certain case.
Anyway, you can try to go on launcher => Configure => Profil : Use different profil (if it's use single profil).

[ZayCon]

It wasn't on "use single profile", but I've tried both now, and it didn't work.

[TotallySucks]

I also have the same problem - see my thread here http://forum.maniaplanet.com/viewtopic.php?f=264&t=6120
There's also two other people are complaining about the same thing.

So far haven't had much assistance from anyone. I've sent off an email to Nadeo support and haven't received a reply yet. Not happy about this.

[ZayCon]

I've also sent them an E-mail, without getting answered.

I've always had a very positive opinion about Nadeo, but this opinion is gradually changing for the worse!

Get it fixed - Fast!

[ksparx]

My account is just now doing the exact same thing. Just started when I tried to get on about 15 minutes ago.

[mees]

"You are not online" me 2

[Cerovan]

Hi everyone,

If you have this issue, please contact the GamesPlanet Support, your key has been deactivated. It was for a potential fraud issue or an issue with your bank/payment issue. To resolve this situation contact them as soon as possible.

You can contact them at this address : support.maniaplanet.en@gamesplanet.com

Sorry for the disagrement.

[mees]

ok I sent an e-mail

[McRhino]

Would this go for the same problem happening on TM1 freezone accounts? Different friends from Germany as well, and I'm in the states having the same connection issue problems.