[TM2][CONNECTION] "You are not online"

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Jeanx
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Joined: 30 Sep 2011, 19:40

Re: [TM2][CONNECTION] "You are not online"

Post by Jeanx »

hemlock wrote:I 'just' bought this game yesterday. Played it a couple hours last night, played around making a car this morning and came back a couple hours later to get this error.. I just payed for this game not even 24 hours ago and my key gets de-activated.. Completely unacceptable. This is my first experience with NADEO and I have to say I'm not impressed. Just sent in an e-mail, I'm at least hoping for a quick resolution.
Actually everyone in the whole world is having the same problem, do not worry you still own your key it's a network/server problem.

edit: working perfectly now, thanks nadeo staff.
Last edited by Jeanx on 03 Oct 2011, 00:03, edited 1 time in total.
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legor
Nadeo
Nadeo
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Joined: 14 Jun 2010, 14:05

Re: [TM2][CONNECTION] "You are not online"

Post by legor »

Everything should work now. Could you please give a try ?
Jeanx
Posts: 10
Joined: 30 Sep 2011, 19:40

Re: [TM2][CONNECTION] "You are not online"

Post by Jeanx »

Thank you legor, works well now :)
hemlock
Posts: 2
Joined: 02 Oct 2011, 22:55

Re: [TM2][CONNECTION] "You are not online"

Post by hemlock »

Jeanx wrote:Actually everyone in the whole world is having the same problem, do not worry I guess it should be back before 09:00gmt+1, it's actually 00:57gmt+1 at the time of this post.

edit: you still own your key it's a network/server problem no worries
Thanks for clearing that up for me, I'm relieved that the issue wasn't something happening to just a select few. I felt as if I was participating in a random screen test after owning the game for less than 24 hours, very glad that wasn't the issue.
legor wrote:Everything should work now. Could you please give a try ?
The game appears to be working fully again! Thank you very much!
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minotaur
Posts: 11
Joined: 02 Oct 2011, 19:50
Location: Strasbourg, France
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Re: [TM2][CONNECTION] "You are not online"

Post by minotaur »

legor wrote:Everything should work now. Could you please give a try ?
Wow. Started to update itself, so it's working.
Well, I have to say THANK YOU for the quick response/solution, as much as I felt let down, I'm satisfied now. Another happy customer :)
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minotaur
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Location: Strasbourg, France
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Re: [TM2][CONNECTION] "You are not online"

Post by minotaur »

No, I spoke too fast. It ran once, now it shows the same error I had before. (12002). Argh. Bizarre.

Edit: Well, a general post would be nice when all these errors are solved. At 1:59 the game worked fine, as soon as the clock turned to 2:00, I couldn't restart it (I wanted to start fraps, I quit, and I can't get back).
I'm not angry anymore though, now that I know that soon this will be solved... :)

Edit2: Okay, I found the announcement on the main page (with the date of 19th of september...wtf :D)

"In the meantime, you're still able to play on TrackMania² with the "Play Local" mode and you're still able to use the Track Editor and the MediaTracker if you've been connected at least one time to the Master Server before."

Yeah, that's the problem. I was able to use the game offline ONCE. I clicked on stay offline, I started to create a map, but the second time I wanted to run the program, I got the "Title is unplayable" message. Arrgh once again. Offline would've been better than nothing, since I just wanted to mess around with the map editor.
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legor
Nadeo
Nadeo
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Joined: 14 Jun 2010, 14:05

Re: [TM2][CONNECTION] "You are not online"

Post by legor »

Hi there,

There was another problem this night. It is fixed now. Could you check on your side please ?

Legor
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minotaur
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Location: Strasbourg, France
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Re: [TM2][CONNECTION] "You are not online"

Post by minotaur »

legor wrote:Hi there,

There was another problem this night. It is fixed now. Could you check on your side please ?

Legor

Logged in after a minute of waiting. Thank you, it seems okay for the moment :)
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