[TM2] Screen Goes Black When Entering Servers

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REHVEN
Posts: 40
Joined: 13 Sep 2011, 22:05

[TM2] Screen Goes Black When Entering Servers

Post by REHVEN »

I have this realy nasty problem with TM2.

In an average of 9 out of 10 times I try to enter a server to play the screen goes black, stays black for like 5 minutes then a message pops saying I was disconected and Im forwarded to the main menu again.

When this doesnt happen either the screen stays black for 2 or 3 minutes and then refreshes and allows me in or I simply enter with no problem... this last option is very rare.

Im runing an Asus G73 Laptop, I have no problem runing the game fully maxed and I should not have a problem like this, but Ive searched and seems Im the only one with this issue cause I cant find anyone with the same problem.

How can I fix this?
Think I posted on the wrong section the first time around.
http://forum.maniaplanet.com/viewtopic.php?f=259&t=5349

Cheers.
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kalimerre
Posts: 1165
Joined: 15 Jun 2010, 11:05
Location: Paris

Re: Screen Goes Black When Entering Servers

Post by kalimerre »

Could you tell us your configuration please ? (graphic card, processor, RAM) and join the ManiaPlanetLog/CrashLog when the screen goes black (you can find it in My Documents => ManiaPlanet)
Bloobzor
Posts: 21
Joined: 29 Aug 2011, 21:56

Re: Screen Goes Black When Entering Servers

Post by Bloobzor »

looks like this is the same problem at this:
http://forum.maniaplanet.com/viewtopic. ... een#p64456
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REHVEN
Posts: 40
Joined: 13 Sep 2011, 22:05

Re: Screen Goes Black When Entering Servers

Post by REHVEN »

Doesnt seem to go black anymore but it still freezes for a few minutes in the loading server page and then boots me back to the starter menu.

My specs:
17.3-inch 1080p (1920x1080) display with LED backlighting
Windows 7 Home Premium 64-bit
Intel Core i7-720QM processor (1.6GHz/2.8GHz Turbo Mode, 6MB L3 cache)
ATI Mobility Radeon HD 5870 1GB GDDR5 graphics card
8GB DDR3-1066 RAM
Two 500GB 7200RPM hard drives (Seagate Momentus 7200.4/ST9500420AS) (Non-RAID)
Atheros AR9285 802.11n Wireless LAN adapter
Built-in Bluetooth 2.1+EDR
8X DVD Super Multi drive
Two-year limited warranty (one year on battery pack) with one year of accidental damage protection
8-cell battery pack (14.8V, 5200mAh, 75Wh)
Weight: 8.5 pounds
Dimensions: 16.3” (W) x 12.6” (D) x 1.8” (H)
User avatar
REHVEN
Posts: 40
Joined: 13 Sep 2011, 22:05

Re: [TM2] Screen Goes Black When Entering Servers

Post by REHVEN »

No fix for this anytime soon then...
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REHVEN
Posts: 40
Joined: 13 Sep 2011, 22:05

Re: [TM2] Screen Goes Black When Entering Servers

Post by REHVEN »

Seriously... this is geting realy annoying.
Everytime I want to play the game I need to try and enter like 10/15 times before connecting... and Im waiting around 3 minutes in between every login atempt.
Can someone please work this out and let me know a fix?
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REHVEN
Posts: 40
Joined: 13 Sep 2011, 22:05

Re: [TM2] Screen Goes Black When Entering Servers

Post by REHVEN »

So this is what I got when I try to enter any server.

Get this screen for a few minutes with no loading bar on the bottom right corner:
http://i56.tinypic.com/a7254.jpg

Then after a few minutes I get this prompt:
http://i52.tinypic.com/65wgle.jpg
frymaster
Posts: 8
Joined: 23 Sep 2011, 18:48

Re: [TM2] Screen Goes Black When Entering Servers

Post by frymaster »

Some of our users have been having similar issues. The only thing I'm seeing in common is their ISP - BT (British Telecom)

I've got packet captures from both ends - server and client - so if someone from Nadeo fancies taking a look, send me a PM :)

(I will not make these publically available because I have no freaking clue how the protocol works, and for all I know someone might be able to do some kind of replay attack and join as my friend)

Note that we've tried a variety of different ports on the server in case their ISP has an issue with the default one... 2350, 22350, 32350, and even port 80. I also firewalled one specific user from UDP, in the hope that TCP mode might work better. No dice :/
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REHVEN
Posts: 40
Joined: 13 Sep 2011, 22:05

Re: [TM2] Screen Goes Black When Entering Servers

Post by REHVEN »

Well, at least now I'm not feeling alone on this. So far seemed like I was the only one with the issue.
Hope they fix it soon 'cause its mighty annoying... :(
frymaster
Posts: 8
Joined: 23 Sep 2011, 18:48

Re: [TM2] Screen Goes Black When Entering Servers

Post by frymaster »

this fixed the problem for our users:

http://forum.maniaplanet.com/viewtopic.php?f=264&t=6856

even if you aren't using a BT homehub, it might be worth disabling any "security" / anti-DOS / "firewall" features in your router, for testing purposes if nothing else
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