KEY registration failed.The game KEY is not activated. WHY??

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RaverX
Posts: 6
Joined: 14 Dec 2011, 11:12

Re: KEY registration failed.The game KEY is not activated. W

Post by RaverX »

voltor wrote:Nadeo support is at best pathetic.
I hope not, but so far I would agree with you, I still wasn't contacted by anyone, except the user Cerovan who tried to help. But nobody else contacted me to fix this problem.

I don't understand this. Game producers complains that piracy rate is very high, but when an user PAY for the game they refund the money :shock:

How hard can it be to contact an user and solve an issue?
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jonthekiller
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Re: KEY registration failed.The game KEY is not activated. W

Post by jonthekiller »

Cerovan is in vacancy this week and it's more a problem from Metaboli. If you haven't an answer Monday, please send a PM at Cerovan.
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RaverX
Posts: 6
Joined: 14 Dec 2011, 11:12

Re: KEY registration failed.The game KEY is not activated. W

Post by RaverX »

jonthekiller wrote:Cerovan is in vacancy this week and it's more a problem from Metaboli. If you haven't an answer Monday, please send a PM at Cerovan.
It's 100% a problema of Metaboli, they refunded me. Thank you for the advice, I will follow your suggestion.
fozoms
Posts: 8
Joined: 14 Dec 2011, 09:14

Re: KEY registration failed.The game KEY is not activated. W

Post by fozoms »

Today is 19.12.2011.
Can I please have my account back now!?
fozoms
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Re: KEY registration failed.The game KEY is not activated. W

Post by fozoms »

anything, anyone?!??!
How many weeks have to pass for anyone to fix this mess?!?
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jonthekiller
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Re: KEY registration failed.The game KEY is not activated. W

Post by jonthekiller »

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fozoms
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Re: KEY registration failed.The game KEY is not activated. W

Post by fozoms »

Already done this, the pm was sent yesterday - he asked for the order ID of the game.
Still nothing....
RaverX
Posts: 6
Joined: 14 Dec 2011, 11:12

Re: KEY registration failed.The game KEY is not activated. W

Post by RaverX »

I still wasn't contacted by METABOLI. I have one question: if I buy a new license for fozoms so that he can reactive his account - what's the chance of getting another (unwanted) refund?
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Cerovan
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Re: KEY registration failed.The game KEY is not activated. W

Post by Cerovan »

@fozoms : I asked informations to Metaboli, i'll receive an answer tomorrow.
RaverX wrote:I still wasn't contacted by METABOLI. I have one question: if I buy a new license for fozoms so that he can reactive his account - what's the chance of getting another (unwanted) refund?
If you have cleared your case with Metaboli : none :)
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RaverX
Posts: 6
Joined: 14 Dec 2011, 11:12

Re: KEY registration failed.The game KEY is not activated. W

Post by RaverX »

Cerovan wrote:
RaverX wrote:I still wasn't contacted by METABOLI. I have one question: if I buy a new license for fozoms so that he can reactive his account - what's the chance of getting another (unwanted) refund?
If you have cleared your case with Metaboli : none :)
They just issued a refund for the second game, this is becoming more than annoying. If you have a more "personal" email contact from METABOLI (except support, they don't seem to answer to that) please send it to me in PM - if that's not forbidden, of course. Or any other contact that can help me solve this problem.

Thank you.
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