Do you ever have a look at your own servers?

[Incompute]

But my 20 cents are on you not running them on the required HW-requirements for those amount of players.

And SSM lobbies are just fine with lots of people in them.

Here comes the funny part:

The SSM are also using what Nadeo is providing

Anyways you can't claim for a solution within 2 days (especially on a week end), so please be patient and respectful.

No no.... it was reported on wednesday evening, which means you've had 2 days of the week to fix it.

Also, it's fascinating that some PLAYERS can run perfectly fine lobbies, while the COMPANY who made the game, can't and even need more htan 2 days to find the problem and fix it.

So you explain to me, if that isn't incompetence, how much of a failure do you have to be before you're incompetent?

See, the problem with you guys isn't that some people are insulting you on your forum, it's your ultra-defensive nature and refusal to look yourselves in the mirror and improve when you're critiziced. It's always "Don't be insuting" and "Be more positive" and "We're great, how can you not love what we've done?"

And it's that exact attitude that's preventing SM from becoming a success. It's that exact reason why teams can't find practice-matches on a friday evening during what should be prime-time for multiplayer games.

Let me rephrase that: Friday nights ARE prime time for multiplayer games that have any form of player base.

[TheBigMiike]

Maybe the bug can't be fixed in 2 days.

Why Nadeo is incompetent ? The matchmaking working without any problem in SSM Servers, maybe the server isn't enough powerful.

Also the next update come soon so maybe magnetik didn't have enough time to fix it.
It's to magnetik to say what he is doing now and why he can't solve the problem.

[TMarc]

What "no no"!? One day, two days, it doesn't really matter.
Perhaps the developper in charge was on vacation or on prolonged week-end last week, or busy with more important things?
If a issue happens Friday night, the people who are usually working on regular business day basis can only look at it the following week.

Besides this not anyone of the developpers can play or look into all the servers all the time, and that not all issues can be fixed in two days or even faster.
Investigation needs time, fixing needs time, testing needs time, especially if it has to be done with careful competence.
If it is really some poor hardware, it also needs time to get a replacement or upgrade, and it needs time to setup and test it properly.
Usually, such things need a week or more, not counting the time required for the deployment.

If there are issues or things that need improvement, reports are welcome.
But the developpers can only do something if they get hints as precise as possible, not the unnecessary aggressivity and barefaced insults.
It is exactly this bad attitude of some players that prevents Nadeo from listening to such complaints of individuals, and that makes them react with ignorance or jokingly answers.
You have to understand that you do not need to be aggressive to get Nadeo to do something on a issue.
Be polite and respectful, and you will be treated likewise.
But if you can't behave, it won't even be worth discussing anything else, because the base of a good comunication is simply not there then.

Now start with yourself first, show a sign of good social competence and behave dutifully.
And think very well of this: how would you would react if people from apparently nowhere would come and criticise your work only with offends and insults?

[SSM.Speed...]

hi
je veux bien faire plus de serveur lobby avec un gros server dedié
comme 100k 80k 90k 70k
mes ubisoft me l interdit
1 les planets limité
2 le nombre de compte server limité
si ubisoft me donne le moyen je realiser tous cela je crée des server au top sans lag

login ssm.speed

[TMarc]

Translation:

hi
I could make more lobby servers with a big dedicated server
with 100k 80k 90k 70k
but Ubisoft forbids me
1 the planets are limited
2 the count of servers is limited
If Ubisoft gives me the instruments to do all this I'll create servers in the top without lag
login ssm.speed

[magnetik]

We are running all our lobbies on high end servers which are far from being overloaded.

Our lobbies are running on a newer version than the SSM one, and it looks like there are some defects (but it fixes other important issues). I'll investigate on Monday. Memory issues are hard to detect because on low load during the tests.. there is no issue.

I've restarted the gold lobby.

[godo]

Our lobbies are running on a newer version than the SSM one, and it looks like there are some defects (but it fixes other important issues). I'll investigate on Monday. Memory issues are hard to detect because on low load during the tests.. there is no issue.

So it's again a problem of nadeo's comunication , noone knows that . I think with more information , players will be more respectfull , and they will help you without offend and insult ... maybe

But Incompute , you have to know sometime , it'scan be realy hard to find ans fix lag issues or other bug on a server . Like us ( SSM ) , nadeo try to do te best , but like us again , they can make mistakes . Juste try trop stay respectfull and report bug without insult , it's more pleasant for all .

[Alexey85]

[...]
Also, it's fascinating that some PLAYERS can run perfectly fine lobbies, while the COMPANY who made the game, can't and even need more htan 2 days to find the problem and fix it.

So you explain to me, if that isn't incompetence, how much of a failure do you have to be before you're incompetent?[...]

Why so serious? Nadeo works on the update, on lots of aspects about the game, not just servers. Give them a break.