Tech Support: Can't download update[fixed]

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Kataris
Posts: 1
Joined: 27 Oct 2012, 05:44

Tech Support: Can't download update[fixed]

Post by Kataris »

I can't play the game I just pre-ordered. When I try to download Maniaplanet 2 beta 1.3c update, I get an error. "Download or update of Joust.Title.Pack.Gbx failed. Unable to contact the server: This maniacredited package is not downloadable.."
Please help.
pHUNTERq
Posts: 1
Joined: 27 Oct 2012, 21:51

Re: Tech Support: Can't download update

Post by pHUNTERq »

I have this same problem as well. This is honestly ridiculous, I bought ShootMania yesterday, hoping to play, now I have to wait for this file to download, which I can't because it not downloadable? Why would you make something that isn't downloadable required for an update?
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RampantEpsilon
Posts: 6
Joined: 27 Oct 2012, 23:03
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Re: Tech Support: Can't download update

Post by RampantEpsilon »

Same here. This kinda needs a fix soon. I hate having something I can't use on my computer.
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Shap
Posts: 40
Joined: 23 Jun 2010, 18:59

Re: Tech Support: Can't download update

Post by Shap »

restart the game and choose "later" for this update.
Now u can play.
"What A Terrible Time Than Where Idiots Are Leading The Blind" (William Shakespeare)
Hylis
Nadeo
Nadeo
Posts: 3933
Joined: 14 Jun 2010, 11:58

Re: Tech Support: Can't download update

Post by Hylis »

we will look asap, maybe today or worse case scenario tomorrow I think. I would be really surprise that we can't find it tomorrow morning.

if you get the files by a buddy, maybe it works, I can't tell

we are working on the clouding system this week and eventually the profile can have an issue. maybe if you use a beta key for another profile, I can't tell as well.
Hylis
Nadeo
Nadeo
Posts: 3933
Joined: 14 Jun 2010, 11:58

Re: Tech Support: Can't download update

Post by Hylis »

I sent a message earlier today to see after this issue. It is said to be fixed since 2:30 pm / 14h00 Paris time (GMT +1) (since 2 hours ^^)

If you have new trouble, post please
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