yeh ... f2p ... erm seriously? every where he went it was "buy the game" no were for him to be found that the game is f2p. he had to figure out 1h how to get the game properly even in steam it didnt work for him to get it running f2p wise.
so there needs to be some real fixing i mean please you want to attrackt people with your f2p funktion but you lure em into teh "buy the game anyways" trap

i my self also had a hard time finding the option to play the game for free yet when you press "play now" on the webpage it always sais "buy now" ... confused i am now..
since i though its f2p with elite and royal (afaik?)
odd
so you should rethink your marketing strategy that way!