[TM2]OTHER: Delete a ManiaPlanet account

[winweb]

Hello,

I recently bought TM2:Stadium and couldn't remember my login that I had previously used for TMUF and TM2:Canyon, so I created a new account. Shortly after I remembered my original login...

I would like to delete this new account and just use my old existing one, however I can find no options to do so.
I would also like to change the email address associated with old existing account, but again, can't find where to do this.

Thanks for reading

[steeffeen]

well i think deleting an account isn't possible (and not really necessary^^)

changing the email address is possible though (you can use the same address for multiple accounts)
ingame -> enter a station -> profile -> player page
http://www.pictures.esc-clan.net/upload/profile.png

[winweb]

I need to delete or merge/transfer the account as my game CD key is bound to the new account.

Thanks, found the email stuff.

[TMarc]

was it working? is the transfer done?

[winweb]

was it working? is the transfer done?

In case It wasn't clear:

I have two accounts, I want to either merge them or transfer a serial key. I'm asking if that is possible?

Account 1 (this account; winweb): has TMUF and TM2:Canyon

Account 2: has TM2:Stadium

I want to either merge Account 2 into Account 1 or remove the serial key from Account 2 and add it to Account 1.

[TMarc]

Well, I thought you would try at least to use the mail, but I guess it will still not help, this is why I was asking.

But the answer I know is simple: once a key is connected with to a login, it cannot be removed or given away.
And a account cannot be deleted, Medals cannot be transferred.

The only thing you can do is to transfer Planets from one account to another, and to let rest the login.

[zarexz]

Of course you can't delete your account. It's a safetymeasure but also the only way to reach ~12 million players.

[winweb]

Well, I thought you would try at least to use the mail, but I guess it will still not help, this is why I was asking.

But the answer I know is simple: once a key is connected with to a login, it cannot be removed or given away.
And a account cannot be deleted, Medals cannot be transferred.

I've changed the email address, that was the easy part.

Of course you can't delete your account. It's a safetymeasure but also the only way to reach ~12 million players.

I'm starting to agree with you unfortuantely, even more so as it seems the only way to get the outcome I want is to purchase another copy of the game.


Are there any official support channels?

[TMarc]

This forum, if you get a Nadeo member to answer.
And support of Gamesplanet, Ubisoft, and Steam on the respective websites.

[winweb]

This forum, if you get a Nadeo member to answer.
And support of Gamesplanet, Ubisoft, and Steam on the respective websites.

Well I bought TM2:Stadium through Steam, but I don't see how they could help me with an account issue?

How would I get the attention of a Nadeo staff member?