[Canyon] Problem installing Canyon

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HaagseSmurf
Posts: 2291
Joined: 13 Apr 2011, 19:46
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[Canyon] Problem installing Canyon

Post by HaagseSmurf »

ihdiinnotime2014 wrote:hi guys i dnt know if this is the right place to ask this as im new, but i am having a nightmare with my game so heres what happened....

i payed for trackmania 2 canyon from official site for £15.99 i then downloaded the fast downloader add on, downloaded the games 2 files (setup and the bin file) i put them in there own folder and then run the setup and done all setup correct so i had mania planet on my desktop, when i click on it i had to set up an user name and password to play which was fine but heres the problem,

when i start canyon up i get a screen that has the demo tracks on the left and on the right is a big bo that says buy full game now, then just under that is a small box that says "use key" i cant click on this as nothing happens when i do, its like it thinks i dnt have the full game?, it would also be wise if i mention that when i purcased the game i got a email confirming payment and a 19 digit cd/multiplayer key and it said i would need this when i installed the game however i was not asked for any code/key when installing the game/setup, it would be great if someone could help me?
If you made an account allready (you will know for sure if you have received a mail with your validationkey) its probably the easiest way to first uninstall everything and then go to your playerpage at http://player.maniaplanet.com/. Use your new accountname and your pass.

Go first to https://player.maniaplanet.com/account/player-keys where you can fill in your key.
Then go to https://player.maniaplanet.com/account/downloads where you can download the minimal setup for your game, which is the most easiest way because you will get the nescessary updates at the installation.

I hope this works for you, good luck!

Greetz,
HaagseSmurf

Check Smurfen.net and / or Smurfen.nu for all info.
You can also like our facebookpage at FaceBook Smurfen.net.
Or just visit
our Smurfen.net Canyon servers,
the Smurfen.net Valley and Royalserver.
ihdiinnotime2014
Posts: 1
Joined: 11 Apr 2014, 11:07

Re: [Canyon] Problem installing Canyon

Post by ihdiinnotime2014 »

hi i just tryed wat you said to do but its still the same i only get demo tracks and it asks me to buy the full game and the little box that says use code dosnt work, heres what i got so far ,got a email confirming the purchase of track mania 2 canyon in this email it said -



Thank you for ordering with http://uk-maniaplanet.gamesplanet.com. We recommend that you keep this email as it contains useful information about your games and your order.

See you soon on http://uk-maniaplanet.gamesplanet.com
The ManiaPlanet e-shop Team
Your games

TrackMania² Canyon

You will be asked for the following keys during installation or to activate extra content:
Your CD Key, Multiplayer Key : BxTK-H7xR-8TxG-JAx9-FMP - (i have put x in to cover up real code)


High-speed download (our download manager must be installed):
High-speed download file

OR

Manual download (if you don't want to use our download manager). Save the following files in the same folder:
ManiaPlanetCanyon_Setup.exe
ManiaPlanetCanyon_Setup-1.bin


Once all the files are downloaded in the same folder, install your game by double clicking on the .exe file and follow the installation process.

Order Summary

Date: 04/11/2014
Order ID: 3625043
Your order Status : Validated

Product Price
TrackMania² Canyon 15.99 GBP
Order Grand Total:
15.99 GBP

i have done all this but upon install it never asks me for cd key or multiplayer key,

i have signed in to player page with my username and account fine but when i try to validate player key it says invalid key?

also is the albinoa guy a admin for mania planet as he asked for my maniaplanet login, my key and the download link provided by Gameplanet/ Metaboli?
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Alinoa
Posts: 4582
Joined: 14 Jun 2010, 11:55
Location: France, Paris
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Re: [Canyon] Problem installing Canyon

Post by Alinoa »

I work for Nadeo and I'm a girl, don't worry. All members in orange come from the Nadeo team ;)
Nadeo is the studio who develops TrackMania, Virtual Skipper and ShootMania.
Ubisoft Support
Your Player Page

More information about maniaplanet, support, contents, community activities: useful links

ManiaPlanet technical documentation portal (Dedicated server, Mediatracker, ManiaLink, ManiaScript, Titles...)
HaagseSmurf
Posts: 2291
Joined: 13 Apr 2011, 19:46
Contact:

Re: [Canyon] Problem installing Canyon

Post by HaagseSmurf »

Alinoa wrote:I work for Nadeo and I'm a girl, don't worry.
:D I can confirm that and she is the best!!! :thumbsup:

I think she will help you further on, otherwise you have to contact Gameplanet/ Metaboli about your invalid key.
The quickest way for me to install is allways to install the minimal setup of Maniaplanet.
After that click on a blue tile Example maniahome and choose the Canyontitle and start the install.

More info about installing is also here available: http://wiki.maniaplanet.com/en/Home

But first good luck and i hope you get a valid key soon!!!

Greetz,
HaagseSmurf

Check Smurfen.net and / or Smurfen.nu for all info.
You can also like our facebookpage at FaceBook Smurfen.net.
Or just visit
our Smurfen.net Canyon servers,
the Smurfen.net Valley and Royalserver.
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TMarc
Posts: 15255
Joined: 05 Apr 2011, 19:10
Location: Europe
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Re: [Canyon] Problem installing Canyon

Post by TMarc »

ihdiinnotime2014 wrote:also is the albinoa guy a admin for mania planet as he asked for my maniaplanet login, my key and the download link provided by Gameplanet/ Metaboli?
Alinoa is definitely not an albino :lol:
She's neither pale nor male, she's a very nice and real girl :)
And she's our primary community contact from Nadeo here, so to say our community boss :D
Or in other words, I can confirm HaagseSmurf as well :thumbsup:

If you have further issues, please don't worry to post again in this forum,
there is always someone very nice like Haagse who will certainly help you with hints, links, etc. :thumbsup:
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