TM2 Lagoon bought, activation key not working?
Posted: 03 Jun 2017, 00:03
Hi Nadeo, Ubi and Forumites
I managed to scrape up just enough cash to buy TM2 Lagoon and I made my purchase (I have my receipt if that's helpful to you). However, when I entered the series of characters under "activation key #1" into the "keys" tab on the "main" maniaplanet station all the game did was tell me the key was now registered to my account. No download started and if I go to Lagoon in the store the green button that should now say "Install" still says "buy full game".
If I enter the key I received on my player page instead it tells me "this game key is unknown".
I may take this to Ubi support as well but first I want to be sure that key #1 is for the game and I'm not going to receive another email in a few hours with a second one.
EDIT: I've contacted maniaplanet store support and got an email back stating in some vague terms that they couldn't help me because they "could only answer maniaplanet-store related questions." I don't understand why this wouldn't count but as long as my problem does get solved this evening, I'm not picky about how.
I managed to scrape up just enough cash to buy TM2 Lagoon and I made my purchase (I have my receipt if that's helpful to you). However, when I entered the series of characters under "activation key #1" into the "keys" tab on the "main" maniaplanet station all the game did was tell me the key was now registered to my account. No download started and if I go to Lagoon in the store the green button that should now say "Install" still says "buy full game".
If I enter the key I received on my player page instead it tells me "this game key is unknown".
I may take this to Ubi support as well but first I want to be sure that key #1 is for the game and I'm not going to receive another email in a few hours with a second one.
EDIT: I've contacted maniaplanet store support and got an email back stating in some vague terms that they couldn't help me because they "could only answer maniaplanet-store related questions." I don't understand why this wouldn't count but as long as my problem does get solved this evening, I'm not picky about how.