[CLOSED] Key - Account not authorized to play TM2

[xonaed]

I have been playing the beta since launch day. I try to log in today and this message comes up

"You dont have access to Trackmania Canyon."
"Please enter a key to gain access to this title"

Guessing something just went wrong, It IS a beta after all, I enter my key again and I get this message

"Key registration failed"
"This game key is not activated"

After clicking OK on this dialogue box it proceeds to say;

"could not install or update the title's files"

and the main menu loads up, BUT I can only click quit and the background is black

I really dont know what to do next, any help/people with the same problem that know anything would be helpful

regards
XonaeD

[kalimerre]

Where did you buy your game ? Metaboli/Gamesplanet or Ubishop ?

[Kenshizz]

Exact same problem Xonaed, i've also entered the key again to verify my account, but to no success. The game worked previously (pre-today).

Currently living in NSW, Australia, with a paid-for account, perhaps it is after all, just a bug.

-Kenshizz

[xonaed]

I pretty sure it was Gamesplanet, after following the links on the trackmania.com website

[kalimerre]

Exact same problem Xonaed, i've also entered the key again to verify my account, but to no success. The game worked previously (pre-today).

Currently living in NSW, Australia, with a paid-for account, perhaps it is after all, just a bug.

-Kenshizz

Where did you buy your game ?
Metaboli/GamesPlanet or Ubishop ?

[Kenshizz]

From GamesPlanet.

[kalimerre]

From GamesPlanet.

I pretty sure it was Gamesplanet, after following the links on the trackmania.com website

You have a PM.

[Cerovan]

Everyone who have this issue please contact me directly (by PM or mail at cerovan@nadeo.com) with the following informations : mail used to buy the game, the order ID and the cd key.

Thank you,
Cerovan

[xeth]

So, how much longer will you ignore my PM Cerovan?

[Cerovan]

Hello xeth, i didn't received a PM from you, have you correctly typed my name ?