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[CLOSED] Key - Account not authorized to play TM2
Posted: 26 Aug 2011, 09:54
by xonaed
I have been playing the beta since launch day. I try to log in today and this message comes up
"You dont have access to Trackmania Canyon."
"Please enter a key to gain access to this title"
Guessing something just went wrong, It IS a beta after all, I enter my key again and I get this message
"Key registration failed"
"This game key is not activated"
After clicking OK on this dialogue box it proceeds to say;
"could not install or update the title's files"
and the main menu loads up, BUT I can only click quit and the background is black
I really dont know what to do next, any help/people with the same problem that know anything would be helpful
regards
XonaeD
Re: Account not authorized to play Trackmania 2
Posted: 26 Aug 2011, 09:57
by kalimerre
Where did you buy your game ? Metaboli/Gamesplanet or Ubishop ?
Re: Account not authorized to play Trackmania 2
Posted: 26 Aug 2011, 09:59
by Kenshizz
Exact same problem Xonaed, i've also entered the key again to verify my account, but to no success. The game worked previously (pre-today).
Currently living in NSW, Australia, with a paid-for account, perhaps it is after all, just a bug.
-Kenshizz
Re: Account not authorized to play Trackmania 2
Posted: 26 Aug 2011, 09:59
by xonaed
I pretty sure it was Gamesplanet, after following the links on the trackmania.com website
Re: Account not authorized to play Trackmania 2
Posted: 26 Aug 2011, 10:02
by kalimerre
Kenshizz wrote:Exact same problem Xonaed, i've also entered the key again to verify my account, but to no success. The game worked previously (pre-today).
Currently living in NSW, Australia, with a paid-for account, perhaps it is after all, just a bug.
-Kenshizz
Where did you buy your game ?
Metaboli/GamesPlanet or Ubishop ?
Re: Account not authorized to play Trackmania 2
Posted: 26 Aug 2011, 10:03
by Kenshizz
From GamesPlanet.
Re: Account not authorized to play Trackmania 2
Posted: 26 Aug 2011, 10:04
by kalimerre
Kenshizz wrote:From GamesPlanet.
xonaed wrote:I pretty sure it was Gamesplanet, after following the links on the trackmania.com website
You have a PM.
Re: Account not authorized to play Trackmania 2
Posted: 26 Aug 2011, 10:25
by Cerovan
Everyone who have this issue please contact me directly (by PM or mail at
cerovan@nadeo.com) with the following informations : mail used to buy the game, the order ID and the cd key.
Thank you,
Cerovan
Re: [TM2] Key - Account not authorized to play Trackmania 2
Posted: 29 Aug 2011, 19:57
by xeth
So, how much longer will you ignore my PM Cerovan?
Re: [TM2] Key - Account not authorized to play Trackmania 2
Posted: 30 Aug 2011, 10:01
by Cerovan
Hello xeth, i didn't received a PM from you, have you correctly typed my name ?