[Siege][Bug] Some players randomly don't spawn

[HYPE]

Hey,

I am currently building up a 100k Siege server hosted by Paragon and there is a strange bug happening on the server. Sometimes some players don't spawn. They are not in spec and appear as playing on the scoreboard and playerlist but they simply don't spawn and can't play. Waiting for the next round, going in spec and back playing or even rejoining the server doesn't solve the problem. The only thing which solves it for all players is restarting the map. After that everyone can play.
This bug appeares when a new map is starting. Then a (for me) random number of players can't play. It can also effect players which join the server during a map, that they can't play.
The server has 12 slots. When its full and a new map is starting between 1 and 5 players won't spawn. The number of effected players appeares random for me. Same goes for which players are effected. I failed finding any connection between the effected players. It goes through all levels and regions, so I can't really find a solution for it. :/
We tryed restarting the server obviously but it didn't solve the problem. On top of that players above 90k lp won't get lp on the server anymore after the restart of the server. It wokred before but I don't know if that is connected to this bug or a diffrent problem.

I would be very happy, if anyone has an idea what the cause for this bug could be and how to solve.

[Eole]

What's the player limit on the server? Is the keep_player_slots setting turned on in the dedicated config? Are you using a server controller that use the SpectatorReleasePlayerSlot or SpectatorReleasePlayerSlotId methods?
Could you send me the matchsettings file you are using?

[Eole]

Could you download and use this Siege title on your server. You must also update your matchsettings to change the value of S_ScriptEnvironment from "production" to "development". Players can continue to use the old Siege title.
This new version has a bunch of additional log that should help me pinpoint the problem. When the bug occurs please note the logins of the players affected, the date and time. Then send them to me with the log of the server if you can. Thanks.

[HYPE]

I just checked and the keep_player_slots option was off. Maybe that already solves the problem but I need to wait for players to test. If it still doesn't work, I will provide you with more info.
Thx so far!

[Eole]

I just checked and the keep_player_slots option was off.

keep_player_slots needs to be turned off, so that was not the problem.
If it is enabled player switching to spectator will keep their player slot and could prevent other players from joining the game if the number of slots is limited.