Error: unable to synchronize your profile with the master server. Your profile is not completly up to date.

[thvglife]

Hi,

I can't play Trackmania Stadium ! I bought the game a loooong time ago, and wanted to reinstall it and play it a bit yesterday. Unfortunately, when i try to go online, i get the error in the title and my game shuts down. When i try to go offline, i get : "Could not install or update the title's files..."

Please, I think my account is too old and doesn't exists on the master server or something... But my CD is linked to this account!
Anyone know how to fix this somehow and get my account working again ?

Thanks

[TMarc]

Please login to the player page and then try again to run the game.

https://www.maniaplanet.com/login

[thvglife]

Thank you for your answer. The error message still happens though even after i logged in the website..

Also I don't know if that helps, but I created a free account to see if it would work (it does). And on the account selection screen, i can see the flag next to the free account i created, but not next to my original account, even though on the website, the region info are correct on my profile.

[TMarc]

Ok. What you can do is to delete the local profile file.
It is located in your windows documents folder, Maniaplanet, config
The name of the file is something like your windows login name.Profile.Gbx

[thvglife]

Error message and shutdown still happening... :'(

[TMarc]

Hm, that's strange, we'll have to wait for tomorrow.
Try it again then, in case there is a temporary issue with the masterserver.
If it is still not working then, you should get in touch with Nadeo (if they don't see this topic in between).

[Alinoa]

Hi,

Please provide us with your maniaplanet login.

Cheers