[CLOSED] [TM2] Key never sent.

uewepuep · Post by **uewepuep** » 08 Sep 2011, 11:16

Hi.

Bought this game earlier today but the key was never sent out to me.

All I've received was my paypal confirmation email.

Been waiting all day

Post by **jonthekiller** » 08 Sep 2011, 11:18

Where are you buy the game?

uewepuep · Post by **uewepuep** » 08 Sep 2011, 11:31

I used the link on the main page.

Checkout is here..
https://us-maniaplanet.gamesplanet.com/ ... _2634.html

I then paid by paypal, was taken to the download site, downloaded it. But was never sent the key.

Post by **jonthekiller** » 08 Sep 2011, 11:34

Have you see in your spambox?

Else you can send a mail at Support.maniaplanet.en@gamesplanet.com and explain your problem.

uewepuep · Post by **uewepuep** » 08 Sep 2011, 11:44

I have emailed them. No response as yet.

Definitely not in my spam folder.

uewepuep · Post by **uewepuep** » 09 Sep 2011, 03:49

Closed?

I still don't have my key?!

uewepuep · Post by **uewepuep** » 09 Sep 2011, 03:50

How long does it normally take them to respond?

Cerovan · Post by **Cerovan** » 09 Sep 2011, 09:29

Maximum 48h normally

kalimerre · Post by **kalimerre** » 09 Sep 2011, 16:50

uewepuep wrote:Closed?

I still don't have my key?!

It's closed because after that, we can't do anything for you, only the support mail could help you

uewepuep · Post by **uewepuep** » 10 Sep 2011, 09:39

Still nothing.

Going to raise a dispute via PayPal and try to get my money back.

If you haven't bought this game yet I highly recommend you don't.