Page 1 of 2
[CLOSED] [TM2] Key never sent.
Posted: 08 Sep 2011, 11:16
by uewepuep
Hi.
Bought this game earlier today but the key was never sent out to me.
All I've received was my paypal confirmation email.
Been waiting all day
Re: [TM2] Key never sent.
Posted: 08 Sep 2011, 11:18
by jonthekiller
Where are you buy the game?
Re: [TM2] Key never sent.
Posted: 08 Sep 2011, 11:31
by uewepuep
I used the link on the main page.
Checkout is here..
https://us-maniaplanet.gamesplanet.com/ ... _2634.html
I then paid by paypal, was taken to the download site, downloaded it. But was never sent the key.
Re: [TM2] Key never sent.
Posted: 08 Sep 2011, 11:34
by jonthekiller
Have you see in your spambox?
Else you can send a mail at
Support.maniaplanet.en@gamesplanet.com and explain your problem.
Re: [TM2] Key never sent.
Posted: 08 Sep 2011, 11:44
by uewepuep
I have emailed them. No response as yet.
Definitely not in my spam folder.
Re: [CLOSED] [TM2] Key never sent.
Posted: 09 Sep 2011, 03:49
by uewepuep
Closed?
I still don't have my key?!
Re: [CLOSED] [TM2] Key never sent.
Posted: 09 Sep 2011, 03:50
by uewepuep
How long does it normally take them to respond?
Re: [CLOSED] [TM2] Key never sent.
Posted: 09 Sep 2011, 09:29
by Cerovan
Maximum 48h normally
Re: [CLOSED] [TM2] Key never sent.
Posted: 09 Sep 2011, 16:50
by kalimerre
uewepuep wrote:Closed?
I still don't have my key?!
It's closed because after that, we can't do anything for you, only the support mail could help you
Re: [CLOSED] [TM2] Key never sent.
Posted: 10 Sep 2011, 09:39
by uewepuep
Still nothing.
Going to raise a dispute via PayPal and try to get my money back.
If you haven't bought this game yet I highly recommend you don't.