[TM2]PAYEMENT-got 2 keys but the first payment was cancelled

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zero13be
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Joined: 20 Dec 2011, 19:17

[TM2]PAYEMENT-got 2 keys but the first payment was cancelled

Post by zero13be »

I just bought the game but the first time i tried to pay it said that the payment was cancelled. It worked the second time i tried but now i suddenly have 2 different keys in my mailbox. So does this mean the first try where it said that the payment was cancelled actually worked and i actually payed twice for the game now. Is it possible to get a refund for the first key if i dont use it?
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jonthekiller
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Re: [TM2]PAYEMENT-got 2 keys but the first payment was cance

Post by jonthekiller »

You need to contact the support :
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zero13be
Posts: 2
Joined: 20 Dec 2011, 19:17

Re: [TM2]PAYEMENT-got 2 keys but the first payment was cance

Post by zero13be »

jonthekiller wrote:You need to contact the support :
Ok thx i have send a mail to support.maniaplanet.en@gamesplanet.com
now hopefully they can refund the first order.
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