[TM2]PAYEMENT-got 2 keys but the first payment was cancelled
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[TM2]PAYEMENT-got 2 keys but the first payment was cancelled
I just bought the game but the first time i tried to pay it said that the payment was cancelled. It worked the second time i tried but now i suddenly have 2 different keys in my mailbox. So does this mean the first try where it said that the payment was cancelled actually worked and i actually payed twice for the game now. Is it possible to get a refund for the first key if i dont use it?
- jonthekiller
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Re: [TM2]PAYEMENT-got 2 keys but the first payment was cance
You need to contact the support :
- For GamesPlanet/Official site : support.maniaplanet.en@gamesplanet.com
- For the Ubisoft Shop : http://support.ubisoft.com
Re: [TM2]PAYEMENT-got 2 keys but the first payment was cance
Ok thx i have send a mail to support.maniaplanet.en@gamesplanet.comjonthekiller wrote:You need to contact the support :
- For GamesPlanet/Official site : support.maniaplanet.en@gamesplanet.com
- For the Ubisoft Shop : http://support.ubisoft.com
now hopefully they can refund the first order.
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