TM2 canyon key did not sent to my email (SOLVED)

BlueR34GTR · Post by **BlueR34GTR** » 10 Apr 2012, 02:54

Today i just bought TM2 Canyon recently from Tm2 site http://us-maniaplanet.gamesplanet.com/s ... nia-canyon, I got 1 problem: the key did not sent to my email box for no reason so please can you help me?

P.S i also emailed to support.maniaplanet.en@gamesplanet.com

Alinoa · Post by **Alinoa** » 10 Apr 2012, 09:07

Only your retailer can help you for your issue. Did you check your junk mails? I also think that the retailer check your order before sending the player key.

BlueR34GTR · Post by **BlueR34GTR** » 10 Apr 2012, 09:22

Alinoa wrote:Only your retailer can help you for your issue. Did you check your junk mails? I also think that the retailer check your order before sending the player key.

Yeah i did, i bought this game today from TM2 official site in 12AM (France local time) and i checked the order as well, so far i didn't receive the key in my Email.

tcq · Post by **tcq** » 10 Apr 2012, 09:54

I guess, the safest way would be to wait at least 24 hours for the verification process. Probably the cash transfer for your money will take some time from Australia to "where the money is send".

BlueR34GTR · Post by **BlueR34GTR** » 10 Apr 2012, 10:28

tcq wrote:I guess, the safest way would be to wait at least 24 hours for the verification process. Probably the cash transfer for your money will take some time from Australia to "where the money is send".

Are you sure about this? So have you experienced this before on the way back when you were buying TMUF or TM2?

tcq · Post by **tcq** » 10 Apr 2012, 14:05

No, but usually you need to give the persons some time to take orders. I mean, if i transmit money from Germany to Sweden or the other way round, it takes about 1 - 1 1/2 day.

BlueR34GTR · Post by **BlueR34GTR** » 11 Apr 2012, 00:47

tcq wrote:No, but usually you need to give the persons some time to take orders. I mean, if i transmit money from Germany to Sweden or the other way round, it takes about 1 - 1 1/2 day.

From now on i am too worried about this

BlueR34GTR · Post by **BlueR34GTR** » 11 Apr 2012, 02:00

24 hours after i bought the game, i haven't received the key yet so i might wait until next week

BlueR34GTR · Post by **BlueR34GTR** » 11 Apr 2012, 10:34

Guys what i heard many gamesplanet (retailer) feed backs http://www.trustpilot.com/review/www.gamesplanet.com

BlueR34GTR · Post by **BlueR34GTR** » 12 Apr 2012, 01:29

Why isn't any body helping me now?

TM2 canyon key did not sent to my email (SOLVED)

TM2 canyon key did not sent to my email (SOLVED)

Re: TM2 canyon key did not sent to my email HELP!!!!!!!!!

Re: TM2 canyon key did not sent to my email HELP!!!!!!!!!

Re: TM2 canyon key did not sent to my email HELP!!!!!!!!!

Re: TM2 canyon key did not sent to my email HELP!!!!!!!!!

Re: TM2 canyon key did not sent to my email HELP!!!!!!!!!

Re: TM2 canyon key did not sent to my email HELP!!!!!!!!!

Re: TM2 canyon key did not sent to my email HELP!!!!!!!!!

Re: TM2 canyon key did not sent to my email HELP!!!!!!!!!

Re: TM2 canyon key did not sent to my email HELP!!!!!!!!!

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