Maniaplanet Forum

Today i just bought TM2 Canyon recently from Tm2 site http://us-maniaplanet.gamesplanet.com/s ... nia-canyon, I got 1 problem: the key did not sent to my email box for no reason so please can you help me?

P.S i also emailed to support.maniaplanet.en@gamesplanet.com

Only your retailer can help you for your issue. Did you check your junk mails? I also think that the retailer check your order before sending the player key.

Alinoa wrote:Only your retailer can help you for your issue. Did you check your junk mails? I also think that the retailer check your order before sending the player key.

Yeah i did, i bought this game today from TM2 official site in 12AM (France local time) and i checked the order as well, so far i didn't receive the key in my Email.

I guess, the safest way would be to wait at least 24 hours for the verification process. Probably the cash transfer for your money will take some time from Australia to "where the money is send".

tcq wrote:I guess, the safest way would be to wait at least 24 hours for the verification process. Probably the cash transfer for your money will take some time from Australia to "where the money is send".

Are you sure about this? So have you experienced this before on the way back when you were buying TMUF or TM2?

No, but usually you need to give the persons some time to take orders. I mean, if i transmit money from Germany to Sweden or the other way round, it takes about 1 - 1 1/2 day.

tcq wrote:No, but usually you need to give the persons some time to take orders. I mean, if i transmit money from Germany to Sweden or the other way round, it takes about 1 - 1 1/2 day.

From now on i am too worried about this

24 hours after i bought the game, i haven't received the key yet so i might wait until next week

Guys what i heard many gamesplanet (retailer) feed backs http://www.trustpilot.com/review/www.gamesplanet.com

Why isn't any body helping me now?