Questions & Answers Trackmania Turbo

Discuss everything related to Trackmania Turbo.

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TMarc
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Re: Questions & Answers Trackmania Turbo

Post by TMarc »

Really zooz-or-not-zooz, you don't understand anything, you're willingly causing even more trouble!? :roll:

And this
ObviouslyNotZooz wrote:e: Also, it would be nice if someone quoted this post because Hylis will probably delete it again.
does not show you're really intelligent either. :?

Hylis is the boss and an admin here, he can delete what he wants, including quotes of others in posts.
This means, quoting rubbish does not help and will also land in the trash ;)
marios2000 wrote:Maybe we should try to enjoy real life a little more so we aren't focused on waiting for an unknown time to get (hopefully) what we wish to get but instead exploring some cool hobbies so that we can go back to nolifing TM (MP) when time has come without wasting our time with (often) some nonsense (xdd).
:lol:
It's only a pity if TM is your only hobby then :roflol:
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Nadeo
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Re: Questions & Answers Trackmania Turbo

Post by Hylis »

rat in a car, I think you can do better. I think you should acknowledge first that some answers are answered and also that feedback does not necessarly requires an answer (even if feedback on feedback is positive)

I think your posts are long and maybe too detailed. We have a limited bandwith. For example, your comment about servers
I don't think that empty servers are the issue and if you take any Trackmania in history, you had tons of them, defined by what the user wished to make with it. Room browser is unlikely to change and I think that the TMT Center enables you to put a good server in favorite. So even if it's far from perfect, it should enable people to share good places. Of course it could be better, like tons of things, but while I have read your entire point (and it takes time) I did not though it was useful to get into the debate.

You also said that 4 pages of player comments, no answer.
Our answer is to have fix the maximum of things we could on the list and that we had interaction more on dedicated topic as you can see the LuckyBoy quote or all TMarc links. List of troubles is less the place to be discuss (look at the wishlist thread)

You have some valid points (default cam) or I think heavy time consulting investigations, but you should try to be more precise, I think it would help.

I don't know if you fixed this, but if Alinoa did ask you for specification to find something potential and you ask other players if they have the issue and they did not, it's hard to ask us to do private investigation like this too much. At least it shows that we read most of the posts and seed places to gather information in case other things can be the same for other players.

And lastly, the story about the thread of Cerovan was that it was a "wishlist" first, and I did changed the name to feedback since updates are not planned, which is different of Maniaplanet thread but for which you also don't have answer for good reasons. Explaining why we did some stuff is really time consuming or complicated. But if Cerovan opened the topic, you can be sure that he and the engineers who made the website did had a look at each post. I think it's understandable to wish for more, but knowing that we read the posts is still something good. And the more the players are negative, the more it's difficult to answer. Look at the size of my post just to explain this.

So, with infinite time, we would be able to answer all your questions the best we can. But among the 10K posts we did, I hope you can see that we did answered some, and if you had the fact that we nearly read 100% of them, it's pretty big work.

So, a more positive post would have been to start to acknowledge this, and then say that you hope we will have more time to answer to questions. To what I could have simply answered "you are right that we wish to answer more, but both lack of time and the difficult dialogs with too many players makes this penible to do. We are going to work on the later to improve the former"

Look at the number of players compared to who can give you answers. And believe me, I have other things to do as well. And in fact, I am even on holidays these time and this is why I can answer more ^_^

Just look at the number of posts since I started to answer.

See how akbalder does not even agree with one part of my answer and prefer to be negative. He talks again about the lack of naming tracks while I already explained how difficult it would have been to moderate the now 100K+ number of names on consoles in all langages. We had some solutions to do this by providing really big list of words that you can combine and translate them but we did not had time to do it. So, I think it's obvious we also does not have time to answer sometime. And maybe I did not took the time to explain Cerovan or Alinoa because there are hundreads of things like this.

Domino says that Cerovan should spend more time on forum but I ask him to spend more time on development of documentation and help plug in for Maniaplanet to have a better structured way to provide deeper technical suppport. And I wish him to be more helpful with this technical stuff instead to talking about missing features or wishlists or strategy that I would have to explain anyway, especially when you have negative players around. We don't need developper diaries, we need to support you and give you useful information.

Zooz came back again, without an apologize. Like he is unable to understand that his negativity should stop first before we can admit him again around and continu to take us our time instead of really trying to improve. Like if creating new account to write the same thing is positive. You should be the ones to answer him when he writes that we threat the community like shit. It would make us win time and even help him I think.
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kripkee
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Re: Questions & Answers Trackmania Turbo

Post by kripkee »

Hylis on fire :mrgreen:
(very useful post, I know :mrgreen: )
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Nadeo
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Re: Questions & Answers Trackmania Turbo

Post by Hylis »

And to answer Domino54, I think it's also part of the situation there. I wish we can provide more information, but I feel that the negativity is eating it. I am dying to provide you better tools to be even more efficient in what you do. You are often in our discussion on example of what we can do to make Maniaplanet better. Of course it would be cooler to share all this, but if people sees us as treating you like shit, then I think we can do whatever and it would be the same results. When times are hard, negativity seems to take over, and the times can become harder because of negative people, which is really sad.

So, it's true that there are some part of communication that are left aside as long as there is too much negativity. But meanwhile, we have just released Turbo, provide quick support for the PC version (including releasing it!) and went on holiday to deal with all the big work we did. We expect to move toward Maniaplanet 4 mood and this is why I started to be more demanding on the spirit of the forum. The alternative would be that I create a private forum with only positive players (that can make a lot of critics without problem) in order to have better discussion. And it's what is going to happen if we don't find a solution of the wider one.

my fingers are burning ^_^
rat_in_car
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Re: Questions & Answers Trackmania Turbo

Post by rat_in_car »

Hylis wrote:I don't know if you fixed this, but if Alinoa did ask you for specification to find something potential and you ask other players if they have the issue and they did not (...)
Hylis, you should know people. First - many of them don't even use this forum. Second - lot of people do not want to report anything and always looking for their machines for problem (mostly by useless reinstalling Windows or drivers etc.). And finally - it's not true than I'm the only person who has problem with connection - see Ubisoft tech support forum then you'll see. I have contact with Alinoa and I give all details what I've been asked for and even more. I pointed where problem may be in game. It's logical - if everything works at game start and after some time I must restart game to retrieve room list (and after restart it works again) then it's some bug in gamecode. Maybe in many cases it's not important bug, maybe it's some ISP settings or maybe some router settings, who knows. Fact is that game can connect to ubisoft servers after restart, so connection should be check and established every time is broken, not just at game start. Small procedure call - that's everythin what is needed to fix this problem.

And about that "default cam" - it will be really big improvement after all these years if people may choose which one is default for them (and then MT "default cam" will set "default player cam" instead of "Nadeo default cam"). And if you made that option - I can even forgot about connection problems. :)
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Nadeo
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Re: Questions & Answers Trackmania Turbo

Post by Hylis »

You see, because of a lack of understanding on one little part of the entire answer, it's like the whole was useless to discuss. Of course I know that some other people can have it, I was talking about the number of other in the thread, and the fact that Alinoa ask for things was just a proof that we care, but there were other priorities according to the way the thread went.

And I agree that the default cam is much more important :p (and I can not say we will do something, just that it has a higher priority)
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GanjaRider
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Re: Questions & Answers Trackmania Turbo

Post by GanjaRider »

I think all of us here fell in love with the game at some point in time. Many years later years we might have become spoiled and grumpy but we still love the game just as much. I see harsh critics merely as dissapointment by someone who is in love. But ofcourse there is a line, but at the moment I'm not sure where it is. I know I aimed critics towards the editor part of the game in the past years, because I look at the game through a trackbuilder perspective. But now I wonder if I ever crossed the line. And if I did it was all for love! :thx:

Ps. I drive cam 1 as long as I play tm but I didn't even notice cam 2 in TMT until I read the complaints in the forums. New game, new cam, no prob. Well you know what my priority is... cough* bumper cam *cough.

Pss. For a decade it was unthinkable to have a mmorpg on console and yet square enix did it, with all bells and whistles. I think TMT can at least have a few bells more. But I know by now nothing will get added to the game but I keep whishing. ;)
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Dommy
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Re: Questions & Answers Trackmania Turbo

Post by Dommy »

Thanks for clarifying, that's a lot of explanation for us :thx:
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Re: Questions & Answers Trackmania Turbo

Post by Hylis »

Ganjarider,

Making critics is positive. It's like a gift of someone trying to help to improve a product. It's like "hey, instead of being negative, I came here to explain how the game can be frustrating or what I would like to see that I don't"

Being negative is negative. The line is there and we need to remove the negativity. Today, someone was writing ubishit It's totally negative and once we will get rid of this type of behavior, we will be able to share more.

Some devs wish to interact more but are really displeased by the negative players. They do not understand their spirit and the fact that we let them like that.

Look 7Alvin is doing something great for top players by making some rankings. He writes "I don't expect any good leaderboards from them unfortunately. So better start this early so people aren't unmotivated." to answer Niebo, which is in the Nadeo team but not yet have his tag when he wishes that we can help.

I think 7Alvin his really cool and right to say that making this early is a way to keep people motivated. And on our side, there are reasons to the way some leaderboards are done, including this And yes, even if we try to go toward improving more Maniaplanet 4, there could be opportunities to help on this, if it's really short. But it could take us time to decide which ones seems the most critical. Meanwhile, since I am on holiday it's harder to make the call as well.

So, I think we should try to prevent negative spirit even when it's not really meant to be negative. It's a way to learn to discuss to improve the discussion. Imagine all the players in the room and us in the front trying to talk. Make this something look something by trying to remove the negativity and people that would ask too many questions or expect too many feedbacks, or potentially have more players to help others understand that as well.
Zooz wrote:It is simply the nature of detailed discussions that many comments will be critical or negative, not only in the domain of gaming. When something is good, you do not need to discuss anything about it, you just use it or play it. But when there is something bad or that can be better, people will want to discuss and they come to this forum. If the solution to this is banning, I don't think there will be many active posters left after a while. A forum cannot be sustained only on compliments. I believe that it would be better to spend time on either answering questions or working on the game to improve community opinion, rather than spending time on censoring the community.
I think we should link this to show how people can make the difference between critics and negativity. He includes critical & negative in the same thing. It's not at all the same thing. If I say that he his stupid and that I am not surprised that he doest not, then I am negative. If I say that it's very important to see the difference, then I am suggesting something to be improved. There is no reason to ban someone for being critical in a constructive way since not only the guy is spending time to help us but he probably have less reason to help us since he has an issue with the game. Saying that we threat the community like shit is negative. Or for disposableaccount to talk about "ubishit" today is the same. It's negative and useless and far from helping to get the oppinions of everybody.
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Nadeo
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Re: Questions & Answers Trackmania Turbo

Post by Hylis »

Domino54, thank you for your feedback. When I was writing it, it was kind of clear that it was lacking. But it has been hard for us to manage both the required secret of Trackmania Turbo and long time to wait to work on Maniaplanet.

We will try to resume toward a positive spirit on the forum. I think it will take time, and most obviously because we still need time to resume the development phases where we can actively provide support and bring big features. I hope to be able to make a Hello Planet #6 in June so players know more about the current plan. But it takes time. At the moment everybody at the studio has a core subject to work on and will provide prototype/suggestions in June. I hope to be able to reveal/explain some part just after.
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